Naslov
Business Process Management and Discrete Event Simulation : A Tool Survey

Autori
Bosilj Vukšić, Vesna ; Čerić, Vlatko

Izvornik
Uporabna informatika (1318-1882) 15 (2007), 3; 117-124

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
business process management; discrete-event simulation; ARIS; IBM Websphere

Sažetak
Business process management is one of the most cost-effective and rewarding ideas to come along in years. Many different techniques can be used for modelling and managing business processes in order to give an understanding of possible scenarios for improvement. In order to realize the expected impacts of business process change, most of companies use simple accounting techniques (Activity Based Costing Analysis or Return on Investment) or static process modelling techniques, which have not the advantage of capturing the dynamic characteristic of business processes. Discrete event simulation modelling of business processes creates added value in understanding, analyzing and designing processes by introducing dynamic aspects. The survey of the literature in this domain provides a list of reasons for the introduction of simulation modelling into process management. This paper focuses on a process of simulation features of Business Process Management (BPM) tools evaluation. The paper presents discrete event simulation (DES) in the context of BPM projects. An approach that could help managers in the selection of business process simulation tools is proposed. Two simulation tools (ARIS Simulation and IBM WebSphere Modeler) that are relevant for BPM field are evaluated. The results of the comparison and evaluation are discussed and the recommendations for further research are formulated.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

Napomena
Rad je kao predavanje prezentiran na skupu 6th EUROSIM Congress on Modelling and Simulation, održanom od 09.-13.09.2007., Ljubljana, Slovenija ; objavljen u Zborniku ; Vienna : Argesim, 2007 ; 437 str. ; ISBN 978-3-901608-32-2

POVEZANOST RADA