Naslov
International logistics in flight catering

Autori
Ivanović, Slobodan ; Vujić, Vidoje

Izvornik
Tourism and hospitality management (1330-7533) 13 (2007), 3; 583-594

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, prethodno priopćenje, znanstveni

Ključne riječi
international logistics ; flight industry ; flight catering

Sažetak
As it is well known the flight catering industry is very demanding. Taken into account the time and effort involved in training staff, organizing transportation and stocking of food supplies to warehouses we can conclude this business is not for the inert. Since travel catering is a multibillion dollar industry with projections of its growth in the future, members of this industry see the need to get their part. How they get their share will determine mainly on their ''know-how''. Knowledge is vital in a sector which is engulfed by technological advances, especially in aviation. As we continue to expand the need arises for personel with competent qualities. What this summary will engulf is the logistical functions of catering in the flight industry. An important issue which not just the operational staff on the field has to know but every member involved with flight catering. Without proper catering logistics there is little need for flight, just for the fact that the guest will not be receiving the service he paid for, and in turn affecting the company image. Whether we are serving duty free goods or food onboard flights, innovation and quality in service will be demanded by our customers.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA