Naslov
Management Particularities in the Hotel Business

Autori
Borković-Vrtiprah, Vesna

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Skup
Annals of DAAAM for 1998 & Proceedings of the 9th International DAAAM Symposium

Mjesto i datum
Cluj-Napoca, Rumunjska, October, 22-24

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
hotel management; key result areas; decision-making; quantitative techniques

Sažetak
Managing a hotel is extremely complex, not only because of the nature of hotel operation, but also because of the competitive and ever-changing environment in which it operates. The hotel management has to follow development trends in tourist demand and has to direct its attention towards satisfying the demands of specific market segments. Basic to this process is: a clear understanding of the quality needed in each key result area of hotel management. These kind of business conditions increase the responsibility of the hotel management. Business decisions become evermore complex, so that for the purposes of minimizing business risks, the use of quantitative techniques in decision-making is necessary.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA