Naslov
Toutist Expectations and Satisfaction with the Tourist Offer in Istria

Autori
Ružić, Pavlo ; Bošković, Desimir ; Simonetti, Marko:

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
18th Biennial International congress Tourism and Hospitality Industry 2006 : New Trends in Tourism and Hospitality Management : Proceedings / Radišić, Franjo - Opatija : Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci, 2006, 746-751

Skup
Biennial International congress Tourism and Hospitality Industry 2006 : New Trends in Tourism and Hospitality Management (18 ; 2006)

Mjesto i datum
Opatija, Hrvatska, 03.05.2006. - 05.05.2006

Vrsta sudjelovanja
Pozvano predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
expectation; satisfaction; tourist offer; survey; tourist destination

Sažetak
In this paper, the authors examine the expectations and satisfaction of tourists with the tourist offer in Istria. Research is based on tourist surveys, which involve a representative sample of randomly selected respondents across the entire area of Istria. In the paper, the authors begin with the assumption that the tourist offer is highly complex, and that it should be used to fully satisfy the needs of tourist and meet their expectations. Meeting tourist expectations can enhance the competitive ability of the tourist destination and improve the effects of tourism.expectation, satisfaction, tourist, tourist offer, survey, tourist destination

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA