Naslov
The Role of Simulation Modeling in Re-engineering the Retail Business Processes

Autori
Bosilj Vukšić, Vesna ; Ćurko, Katarina

Izvornik
Management : journal of contemporary management issues (1331-0194) 3 (1998), 2; 19-36

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
retail business process; information system; business process re-engineering (BPR); simulation modeling; Petri Nets; DES-Nets

Sažetak
This paper describes the role of simulation modeling in re-engineering the retail business processes. Contemporary management is characterized by great dynamism which is especially notable in retail sales. In order to survive in the highly competitive conditions of the marketplace, enterprises have to constantly change and redesign their business processes. Successful strategic decision making, effective investment of limited resources and efficient use of time are essential for business survival. This goal is achievable only by assuming control of information with the help of a retail information system. One of the success factors in business processes re-engineering (BPR) and development of an information system is the use of simulation modeling methods and tools.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA