Pregled bibliografske jedinice broj: 172036
Customers as the greatest asset of a company
Customers as the greatest asset of a company // 1st International Conference for Retailing & Consumer Behaviour Research, Leeds Metropolitan University / Vignaly, Claudio (ur.).
Leeds: Leeds Metropolitan University, 2004. (predavanje, međunarodna recenzija, sažetak, znanstveni)
CROSBI ID: 172036 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Customers as the greatest asset of a company
Autori
Vranešević, Tihomir ; Mandić, M. ; Pavičić, J.
Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni
Izvornik
1st International Conference for Retailing & Consumer Behaviour Research, Leeds Metropolitan University
/ Vignaly, Claudio - Leeds : Leeds Metropolitan University, 2004
Skup
1st International Conference for Retailing & Consumer Behaviour Research, Leeds Metropolitan University
Mjesto i datum
Leeds, Ujedinjeno Kraljevstvo, 23.06.2004
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
customers; customer satisfaction; contemporary marketing; marketing mix; orientation toward customers
Sažetak
The paper is considering issues in contemporary customer management as an integral part of modern marketing. The special areas of the market reseach for that purpose are identified and highlighted. Results from the empirical research have been presented and interpreted.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA