Naslov
OVERVIEW OF THE APPLICATION OF KAIZEN AND LEAN METHODS IN THE HEALTH SYSTEMS AND COMPARATIVE ANALYSIS

Autori
Gregurić, Ivan ; Krajnović, Aleksandra ; Panjkota, Ante

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni

Izvornik
6th Dubrovnik International Economic Meeting DIEM 2023 „Global Crisis, Digital Transformation and New Leadership and Entrepreneurial Approaches“ - Book of Abstracts / Vrdoljak Raguž, Ivona - Dubrovnik : University of Dubrovnik Department of Economics and Business, 2023, 45-46

ISBN
978-953-7153-67-0

Skup
6th Dubrovnik International Economic Meeting DIEM 2023 „Global Crisis, Digital Transformation and New Leadership and Entrepreneurial Approaches“

Mjesto i datum
Dubrovnik, Hrvatska, 29.06.2023. - 01.07.2023

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
health system management, Lean, Kaizen

Sažetak
In the modern world, in health systems management, more and more attention is drawn to quality as one of the strategic concepts. For quality assurance, healthcare systems introduce various concepts and methods to support quality management that allow minimizing unnecessary losses. It is about the so-called dual system of Kaizen philosophy and Lean production, which is based on constant changes, eliminating unnecessary process activities. The paper provides an overview of the results of research on the application of the Lean method in the USA and Italy, conducted in 2022, and the Kaizen method in Swiss hospitals conducted in 2018. Based on a traditional review of the literature, those three studies were selected and presented in the paper. It is the author’s opinion that the managerial experiences of the mentioned hospitals off er quality solutions for the implementation in the healthcare system of the Republic of Croatia. The aim of the paper is to obtain recommendations for the improvement of the management system of Croatian healthcare based on a comparative analysis of the above three studies. Preliminary results showed that the application of Kaizen and Lean methods led to signifi cant positive eff ects in all three analyzed health systems. The limitation of the research refers to the fact that for the purposes of this paper, only the three mentioned studies were selected, and for a more detailed analysis, it would be necessary to examine other similar experiences in the health systems of other countries, but also to involve multidisciplinary teams in the development of an appropriate implementation model for the Republic of Croatia. Therefore, the paper deals with preliminary theses that are intended to stimulate further discussion for implementation of modern management methods in the healthcare system of the Republic of Croatia, which is currently undergoing a crisis.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA