Naslov
The New Normal: Remote Work after the COVID-19 Pandemic

Autori
Načinović Braje, Ivana

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni

Knjiga
GOOD GOVERNANCE AND RESILIENCE. Sharing Best Practices and Challenges in Times of Crisis across Europe

Urednik/ci
Mina-Raiu, Laura ; Johannsdottir, Lara ; Načinović Braje, Ivana ; Díaz-Tendero, Aida

Izdavač
ASE Publishing House

Grad
Bucharest

Godina
2022

Raspon stranica
64-75

ISBN
978-606-34-0416-0

Ključne riječi
telework, remote work, work from home

Sažetak
The COVID-19 pandemic has initiated some of the most radical changes in the way people perform their jobs – the global lockdown in April 2020 and the request for physical distancing have pushed many employees out of their offices back to their homes. Although remote work has been on the rise since the 1970s, ever since the development of information-communication technology enabled knowledge workers around the globe to work away from the office as a telecommuter (Allen et al., 2015), for many employers the shift to remote work during the pandemic was like an experiment, or as International Labour Organization stated “the most extensive mass teleworking experiment in history” (ILO, 2020, p. 1). Many speculate that this has forever changed how and where people work and that it would become the “new normal” after the pandemic (Williamson et al., 2020). The idea of remote work was preceded by “telecommuting”, a concept that has been previously well-examined, but is now phased out and replaced by remote work. Remote working is defined as “a flexible work arrangement whereby workers work in locations, remote from their central offices or production facilities, where the worker has no personal contact with co- workers, but can communicate with them using technology" (Di Martino & Wirth, 1990, p. 530). In the literature, remote work has also been referred to as telework, telecommuting, distributed work, work from anywhere (WFA), flexible work arrangements, or lately work from home (WFH) (Allen et al., 2015). These names have been used as synonyms, although there are some differences in describing exactly where and how people work. Before the pandemic, remote work was mostly used for experts or managers at upper organizational levels, and often on a voluntary basis, while during the pandemic it become compulsory for different employee groups (Wang et al., 2021). Such work from anywhere ; one's home, airport lounge, coffee house, or beach, during and after the pandemic became a topic of great interest, as it was a major change to the traditional office workplace. Researchers indicate that both managers (Ozimek, 2020) and employees (PWC, 2020) show a positive attitude to remote work. Many CEOs are tempted to implement remote work as a new paradigm of work even if its consequences for the social capital organizations have been developing for decades are unsure (Johnson & Suskewicz, 2020). Having increased numbers of employees working from home raises several questions: 1. What are the benefits of remote work for employers? 2. What are the benefits of remote work for employees? 3. What is the future of remote work after its excessive use during the COVID-19 pandemic? This chapter offers answers to these questions.

Izvorni jezik
Engleski

Napomena
Rad napisan u sklopu:

Erasmus+ project KA203 Teaching Institutional Resilience and Prompt Reaction to Crisis: Good
Governance Experiences in Europe (TERRAGOV)

POVEZANOST RADA