Naslov
From Perceived Mobility to the Intention to Use Mobile Payments: The Role of Positive and Negative Determinants

Autori
Dzelalija , Petar ; Ivanisevic Hernaus, Ana

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni

Izvornik
Enterprise Applications, Markets and Services in the Finance Industry / Van Hillegersberg, J. et al. - : Springer, 2023, 117-132

ISBN
978-3-031-31671-5

Skup
FinanceCom 2022: 11th International Workshop, Enterprise Applications, Markets and Services in the Finance Industry

Mjesto i datum
Enschede, Nizozemska, 23.08.2022. - 24.08.2022

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Mobile Payments ; Perceived Mobility ; Intention to Use Mobile Payments ; Technology Readiness and Acceptance Model (TAM) ; Conditional Process Analysis

Sažetak
Mobile payments have become an important service and tool for managing personal finance in the digital era. However, there is a dearth of research focused on underlying mechanisms and boundary conditions driving a consumer’s decision to use mobile payments for everyday transactions. Therefore, by departing from TAM and TRAM frameworks, we investigated the predictive role of mobile payment antecedents. Both moderating and/or mediating effects were examined through conditional process analyses on the field survey sample of 218 financially educated individuals. We confirmed the mediating role of mobile payment knowledge in the relationship between perceived mobility and intention to use mobile payments, as well as moderating roles of perceived compatibility and perceived risk. Moreover, we were able to validate our comprehensive research model and extend the demographic and regional scope of the related research, going beyond the mainstream findings focused on generation X or Z consumers from emerging and developing markets.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA