Pregled bibliografske jedinice broj: 1234816
Quality Management Strategies Inside Croatian Hoteliership with Baldrige Method Application
Quality Management Strategies Inside Croatian Hoteliership with Baldrige Method Application // Proceedings of the Fourth International Conference, "An Enterprise Odyssey: Tourism – Governance and Entrepreneurship
Cavtat, 2008. str. 1054-1074 (predavanje, međunarodna recenzija, sažetak, znanstveni)
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Naslov
Quality Management Strategies Inside Croatian Hoteliership with Baldrige Method Application
Autori
Dulcic, Zelimir ; Zilic, Ivana ; Karabatic, Mirela
Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni
Izvornik
Proceedings of the Fourth International Conference, "An Enterprise Odyssey: Tourism – Governance and Entrepreneurship
/ - Cavtat, 2008, 1054-1074
ISBN
978-953-6025-23-7
Skup
Proceedings of the Fourth International Conference, "An Enterprise Odyssey: Tourism – Governance and Entrepreneurship
Mjesto i datum
Cavtat, Croatia, 2008
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
Strategic management, business quality, hotel companies, Baldrige method, total quality management system
Sažetak
Conducted research indicated and proved that MBNQA method could be successfully implemented. Its results can be an example and basis for every manager, not only in observed segments but also in management improvements throughout different economies.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
