Naslov
Role of Destination Management Organizations in Tourism Crises Management: Insight from Croatia

Autori
Križman Pavlović, Danijela ; Crnobori, Enco

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Rural Tourism: Quality, Sustainability, Inclusiveness / Tubić, Dejan ; Bakan, Rikard ; Pleša Puljić, Nikolina - Virovitica : Veleučilište u Virovitici, 2022, 1-18

ISBN
978-953-8028-17-5

Skup
5. međunarodni kongres o ruralnom turizmu: Ruralni turizam: kvaliteta, održivost, uključivost

Mjesto i datum
Cavtat, Hrvatska, 27.04.2022. - 30.04.2022

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Destination, DMOs, Crisis management, Resilience, Croatia

Sažetak
The present article covers the significance of crisis management in the activities of modern destination management organizations. After analysing the results of previous research and providing recommendations for future research directions in the field of tourism crisis management, the authors have developed a theoretical model that explains the role of DMOs in tourism crisis management. The model shows the link between the concepts of destination sustainability, crisis management, and resilience. As a popular and fast-growing summer destination in the European Mediterranean, Croatia is significantly exposed to a complex set of heterogeneous risks that may severely affect its tourism and the overall economy. Given that, the authors conducted research to gain insight into whether the current activities of DMOs in Croatia include crisis management. The results showed that DMOs incorporate crisis management in their business activities insufficiently.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA