Pregled bibliografske jedinice broj: 1226597
CONTRIBUTION OF HIGHER EDUCATION QUALITY IMPROVEMENT TO THE SAFE AND SUCCESSFUL OPERATING IN THE GLOBAL WOOD-BASED ENVIRONMENT: STUDENT’S PERSPECTIVE MEASURED BY SREQUAL MODEL
CONTRIBUTION OF HIGHER EDUCATION QUALITY IMPROVEMENT TO THE SAFE AND SUCCESSFUL OPERATING IN THE GLOBAL WOOD-BASED ENVIRONMENT: STUDENT’S PERSPECTIVE MEASURED BY SREQUAL MODEL // 15th International Scientific Conference WoodEMA 2022 CRISIS MANAGEMENT AND SAFETY FORESIGHT IN FOREST- BASED SECTOR AND SMES OPERATING IN THE GLOBAL ENVIRONMENT / Assoc. prof. Renata Nováková, PhD. (ur.).
Trnava: nternational Association for Economics, Management, Marketing, Quality and Huma Resources in Forestry and Forest Based Industry – WoodEMA, i.a. Slovak Association for Quality, n.o., 2022. str. 251-256 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 1226597 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
CONTRIBUTION OF HIGHER EDUCATION QUALITY
IMPROVEMENT
TO THE SAFE AND SUCCESSFUL OPERATING IN THE GLOBAL
WOOD-BASED ENVIRONMENT: STUDENT’S PERSPECTIVE
MEASURED BY SREQUAL MODEL
Autori
Lucija Marković, Kristina Klarić, Andreja Pirc Barčić
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
15th International Scientific Conference WoodEMA 2022 CRISIS MANAGEMENT AND SAFETY FORESIGHT IN FOREST- BASED SECTOR AND SMES OPERATING IN THE GLOBAL ENVIRONMENT
/ Assoc. prof. Renata Nováková, PhD. - Trnava : Nternational Association for Economics, Management, Marketing, Quality and Huma Resources in Forestry and Forest Based Industry – WoodEMA, i.a. Slovak Association for Quality, n.o., 2022, 251-256
ISBN
978-953-8446-00-9
Skup
15th International Scientific Conference WoodEMA
Mjesto i datum
Trnava, Slovačka, 08.06.2022. - 10.06.2022
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
SERVQUAL model, higher education, wood industry, forestry, study program quality
Sažetak
Nowadays, operating wood-based companies in the global environment is becoming more and more challenging. Wood industry and forestry are two important sectors of the Croatian economy. The Croatian mainland is covered with ½ area of forest and forests land. With so much forest area on our land, we should know how to preserve our forest and fully utilise our wood through wood based industry. With aim to ensure safe and sustainable economy development within wood-based sector, it is important to offer high educated people who will use their knowledge and skills to manage and improve it. The Faculty of Forestry and Wood Technology in Zagreb continues to develop its study programmes and their quality in order to motivate and produce highly educated and capable young engineers who will be able to respond to modern labour market demands. The purpose of this paper is the application of the SERVQAUL (GAP) model, which uses its questionnaire to measure expectations and perceptions of the quality studies of individual students during their education process. The study will be conducted on students of the Faculty of Forestry and Wood technology who have participated in professional practice, and are supposed to be a good indicator of increasing the quality of education process in higher education. The results will reveal deficits in the quality of the study programs and contribute to its further development.
Izvorni jezik
Engleski
Znanstvena područja
Drvna tehnologija
POVEZANOST RADA
Ustanove:
Fakultet šumarstva i drvne tehnologije