Naslov
FACTORS WHICH AFFECT MANAGERS’ DECISIONS ON DELEGATION IN COMPANIES

Autori
Turkalj, Željko ; Miklošević, Ivana

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
INTERDISCIPLINARY MANAGEMENT RESEARCH XIII / Urban Bacher ; Dražen Barković ; Karl - Heinz Dernoscheg ; Maja Lamza - Maronić ; Branko Matić ; Norbert Pap ; Bodo Runzheimer - Osijek : Opatija: Josip Juraj Strossmayer University of Osijek, Faculty of Economics in Osijek Croatia, Postgraduate Doctoral Study Program in Management Hochschule Pforzheim University, 2017, 17-35

Skup
INTERDISCIPLINARY MANAGEMENT RESEARCH XIII

Mjesto i datum
Opatija, Hrvatska, 19.05.2017. - 21.05.2017

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
delegation, companies, knowledge, employees, managers, success of the company

Sažetak
Delegation is one of the numerous managerial functions. All manager functions are equally important and they logically follow one another. Managers are unable to perform all the duties and tasks in the companies by themselves. A lot of working tasks need to be delegated to their employees. The purpose of this paper is, through research conducted on a selected sample of respondents (managers of enterprises), to obtain data which will contribute to making conclusions about the factors which help managers to decide which employees should be delegated or entrusted with the execution of working tasks in order to ensure efficient and effective business of the company they lead. The conducted research will provide the data which will give the information on whether the business managers decide to entrust the working tasks with their employees based on their previous working experience, the level of knowledge they possess, their professional qualification, the trust the managers have in their employees, the personal effort and engagement of every employee or the amount of work that needs to be done. In order to accomplish the success of the company and the speed of providing services to customers, as well as customer satisfaction, managers need to make the division of work in the best possible manner, that is, the manner which will contribute to the success of the company and to the satisfaction of the buyer, as well as the satisfaction of the employees.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA