Pregled bibliografske jedinice broj: 1221247
The Balanced Scorecard Method as Background for e-Government in Regional Government
The Balanced Scorecard Method as Background for e-Government in Regional Government // Central European Conference on Information and Intelligent Systems / Hunjak, T. ; Lovrenčić, S. ; Tomičić, I. (ur.).
Varaždin: Fakultet organizacije i informatike Sveučilišta u Zagrebu, 2012. str. 287-296 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
The Balanced Scorecard Method as Background for
e-Government in Regional Government
Autori
Robertina Zdjelar
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Central European Conference on Information and Intelligent Systems
/ Hunjak, T. ; Lovrenčić, S. ; Tomičić, I. - Varaždin : Fakultet organizacije i informatike Sveučilišta u Zagrebu, 2012, 287-296
Skup
Central European Conference on Information and Intelligent Systems
Mjesto i datum
Varaždin, Hrvatska, 19.09.2012. - 21.09.2012
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
BSC, county, management in regional government, e-Government
Sažetak
E-Government means a technological and organizational development of public government [19][20]. Some of e-services from e-Government strategy have been implemented in The Republic of Croatia since now, but not at all levels of governance. According to incidence of counties, as a specific level of public governance, there are services which can be digitalised. The assumptions for implementation this possibility of digitalised service usage are analyzing of business processes, reorganize them if it is necessary, measure the efficiency of strategic goals fulfilment. When the model of business process is accepted in practice it is the right moment for implementing e-Government in counties. Number of concepts for improvement performances of business system which could be implemented to all instances of public sector have been increased in last decade in Croatia, so it is also possible to implement Balanced Scorecard Method (BSC) in public government in Croatia, even if it doesn’t greatly happen yet. BSC method is almost for twenty years known method. It didn’t implemented so much as other paradigms of measuring quality of business systems did, for example ISO 9001 [21][22][24][25][26]. In this article I will try to present some reasons for that.
Izvorni jezik
Engleski
Znanstvena područja
Informacijske i komunikacijske znanosti
