Naslov
Influence of the state control system on business entities and the development of inspection model in the Republic of Croatia

Autori
Maršić, Kristina

Vrsta, podvrsta i kategorija rada
Ocjenski radovi, doktorska disertacija

Fakultet
Sveučilište Sjever

Mjesto
Varaždin

Datum
30.08

Godina
2022

Stranica
239

Mentor
Hunjet, Anica

Ključne riječi
state administration ; the law ; inspection ; the State Inspectorate ; business process ; the AS-IS model ; business entities ; efficiency ; research ; the TO-BE model

Sažetak
Inspection represents a type of control over the legality of work and activities of natural and legal persons (Stipić, 2017, p.17). Based on the Law on State Administration System (NN 66/2019), in Republic of Croatia, inspection affairs are a part of state administration affairs. According to the Law on State Administration System (NN 66/2019, section. 21), and in accordance with special laws and regulations, authorized state officials (inspectors) can perform inspection in order to gain insight into general and individual acts, conditions, and manner of operation of inspected legal and natural persons or other entities. Furthermore, inspectors can use measures prescribed by the Law and other regulations to harmonize the determined state of affairs with the Law. Changes in the state administration organization in Republic of Croatia also brought on changes of the structure and the number of bodies in charge of conducting inspection and supervision over business entities. The number of institutions that conduct direct inspections of business entities is large. According to Stipić (2017, p.8), there are at least 44 active inspection bodies in Republic of Croatia, and their authorizations and activities have been defined by several laws. The fundamental objective of inspection is protection of the people of Republic of Croatia, their lives, and the country’s resources. Even though it sounds as an integrated, efficient, and dynamic process, inspection is actually a very complicated matter with numerous shortcomings and flaws. The State is in charge of the protection system that safeguards all participants of the economic system. This system is controlled via bodies of inspection. The scientific problem of this research refers to the efficiency of the existing control systems (inspections) in Republic of Croatia, i.e., an objective of this dissertation is to determine whether the existing inspection model influences the businesses in a positive or a negative way. In order to be able to better understand the entire research, the process of inspection was first described using the "AS-IS" inspection model (the current model). This model has been created based on the processes and activities that are currently being conducted during real inspections at the State Inspectorate. The State inspectorate is a state administration organization that contains a total of 16 inspections. The “AS-IS” process has been created based on the experience the author has gathered during her work in the inspection system, and on her knowledge of the State Inspectorate’s processes and operations. The main objective of this research is to utilize theoretical, empirical, and scientific knowledges in order to determine the efficiency of bodies of inspection that are in charge of conducting inspection of business entities in Republic of Croatia (which is very relevant to protection of all participants of the economic system). Apart from the main objective, additional objectives of this dissertation have been set in order to determine the influence of inspections on the GDP and the overall economy, influence on creation of new workplaces and preservation of the existing ones, grey economy, protection of economic interests, consumer safety, and satisfaction with the inspectors’ work and specialization levels. Various scientific methods have been utilized during research, formulation, and presentation of data. Particular accents have been placed upon analysis and synthesis of data collected via the survey and the data modelling method. The doctoral dissertation contains three main hypotheses and several sub-hypotheses. These hypotheses stem from theoretical and scientific knowledges and the experience the author has gathered during her work as an inspector. Once the initial model has been set and all its steps, activities and processes have been described, a research was conducted in order to examine the efficiency of the current inspection model and the possible changes that should occur to make the process more efficient for both parties: the State as the executor of the inspection and the business entities as direct participants. The research was conducted from August to December of 2021 on business entities active in Republic of Croatia. The research sample included a total of 323 business entities. The conducted research has provided an insight into the changes that need to be introduced and the problems that need to be solved in order to improve the inspection process and its effects on the country’s economy and entrepreneurs. The research has led us to the conclusion that over 50% of respondents are not happy with the inspectors’ work, even though they believe inspectors are familiar with the relevant laws and regulations. Furthermore, the respondents are unhappy with the current inspection model and believe a new inspection model would impact their businesses and the overall economy in a positive manner. Once the research was finalized, the “TO- BE” inspection model (the future model) was created. The “TO-BE” model is comprised of new processes and activities, and designed based on the obtained research results.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA