Naslov
INFORMATION TECHNOLOGIES USED TO ENSURE TOURISM SAFETY

Autori
Hučić, Hrvoje

Izvornik
International journal of innovative science and research technology (2456-2165) 7 (2022), 1; 936-940

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, stručni

Ključne riječi
Tourism, Safety, INFORMATION TECHNOLOGIES, type of protection

Sažetak
The idea of writing a paper based on tourism safety stems from the intertwining of information technologies with types of protection used in tourist facilities and tourist destinations. As we are surrounded with modern technology and changes, especially those emerging in the field of information sciences, it is important to be familiar with all aspects and models of protection that are available today. Tourism safety plays an important role in the movement of tourists, whether domestic or foreign ones and destinations that do not provide an adequate level of protection often have a very low number of arrivals. Tourist destinations and tourist accommodation facilities such as hotels, apartment complexes and camps must have a well-developed plan for the protection of tourists and their tourist staff in order to prevent emergencies. Emergencies involve threats such as theft or serious weather conditions which can cause great material damage. Every natural and biological phenomenon, as well as every human activity during which harmful biological, chemical and physical agents are released, can be a source of endangering human life and human health.1 Any unpleasant or sudden situation that happens during the tourists’ stay leaves a negative impression and creates a negative memory, so, in most cases, the tourists do not return to the same location after the bad experience. It can be concluded that there are a couple of other very serious instability drivers in tourism that create harmful consequences in the tourism system, including different forms of terrorism, crime, war and various state internal and external unrest.2 Accordingly, many destinations and accommodation facilities cultivate their image and gain publicity on the basis of their large investments in protection and safety. Every tourist must be adequately protected during their stay in a foreign location, i.e. during their stay outside of their usual place of residence. Ensuring that is the responsibility of the institutions, as well as the accommodation facilities. A certain amount of responsibility lies on the tourists themselves, as they must be aware that they are in an unfamiliar environment and need to look after themselves, their loved ones and their belongings. It can be said that computer science and information technology have greatly helped reduce costs in tourism, strengthened the efficiency of tourism workers, and improved the tourists’ experience. Although investing in safety equipment seems to be expensive and complicated, the benefits of this type of 1 Poje, A.: Ugrožavanje života i zdravlja ljudi, mjere zaštite i podsjetnik za njihovo provođenje. Defimi, 2003, pp. 4. 2 Mansfeld, Y., Pizam, A.: Tourism, Security and Safety, Elsevier, England, 2006, pp. 4. investment are noticeable very quickly. Safety must always come first.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo, Interdisciplinarne tehničke znanosti, Informacijske i komunikacijske znanosti

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