Naslov
RISK MANAGEMENT IN THE PROCESS OF USING THE EXTERNAL SERVICE SUPPLIER

Autori
Globočnik Žunac, Ana ; Kordoš, Vlatka ; Zlatić, Sanja

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Skup
13th International Quality Conference

Mjesto i datum
Kragujevac, Srbija, 29.05.2019. - 01.06.2019

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
risks, risk management, outsourcing, use of outsourcing services

Sažetak
The article introduces a key features of risk management and risk reviews at the time when a company decides to begin the process of separating the activities and using the services of an external supplier. Risk is an indispensable part of any process within the organization, so each organization at some point faces the risk. Risk management is monitored through a range covering risks and chances, gains and losses that include positive and negative results, likelihood of occurrence and consequences. Norm 31000: 2009 is fully devoted to risk management. When using an outsourcer service and the relationship between the contracting company and the executing company, the following risks are identified: the risk of human resource, long-term productivity risk, operational and strategic risk and the risk of reputation.

Izvorni jezik
Engleski

POVEZANOST RADA