Pregled bibliografske jedinice broj: 1185203
Space of Services Method (SoS)
Space of Services Method (SoS) // Domain-Specific Conceptual Modeling / Karagiannis, Dimitris ; Moonkun, Lee ; Hinkelmann, Knut ; Utz, Wilfrid (ur.).
Cham: Springer, 2022. str. 365-384 doi:10.1007/978-3-030-93547-4_16
CROSBI ID: 1185203 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Space of Services Method (SoS)
Autori
Strahonja, Vjeran ; Stapić, Zlatko ; Tomičič Furjan, Martina
Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni
Knjiga
Domain-Specific Conceptual Modeling
Urednik/ci
Karagiannis, Dimitris ; Moonkun, Lee ; Hinkelmann, Knut ; Utz, Wilfrid
Izdavač
Springer
Grad
Cham
Godina
2022
Raspon stranica
365-384
ISBN
978-3-030-93546-7
Ključne riječi
Service design method ; Service design dimension ; Four-quadrant analysis
Sažetak
The Space of Services (SoS) method was developed with the idea of completing a set of methods and techniques for designing services and digital transformation in different contexts. The method allows positioning services in four quadrants and in relation to other services and finally improvement and adding value to it. Services are multidimensional in nature. The dimensions of services, which are also design components, include various functional and structural elements of the service, but also the system of service delivery, users and the market. SoS is trying to overcome the complexity of simultaneous consideration of different design dimensions by reducing the number of dimensions that we observe at the same time to pairs. The method was implemented on ADOxx platform.
Izvorni jezik
Engleski
Znanstvena područja
Informacijske i komunikacijske znanosti
POVEZANOST RADA
Ustanove:
Fakultet organizacije i informatike, Varaždin
