Naslov
Emotional labor profiles among teachers: Associations with positive affective, motivational, and well-being factors

Autori
Burić, Irena ; Kim, Lisa E. ; Hodis, Flaviu

Izvornik
Journal of Educational Psychology (1939-2176) 113 (2021), 6; 1227-1243

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
teachers, emotional labor, positive indicators, latent profile analysis

Sažetak
Research indicates that teachers perform emotional labor daily. However, previous studies have mostly used a variable-centered approach that examines the associations of emotional labor strategies with particular outcome variables. This approach did not consider the possibility that teachers use different emotional labor strategies simultaneously. Therefore, in this study we took a person-centered approach and explored the emotional labor profiles in a large sample of Croatian teachers (N = 2, 002) employed across educational levels (i.e., elementary, middle, and high school levels) by using latent profile analysis. In addition, we examined differences among profiles regarding teachers’ positive affect, self-efficacy, work engagement, and job satisfaction. Results indicated the existence of six emotional labor profiles that were characterized by different combinations of deep acting, hiding feelings, and faking emotions. Profiles of teachers who dominantly rely on deep acting had the most adaptive patterns of analyzed outcomes, whereas profiles of teachers who reported higher levels of hiding feelings, regardless the level of deep acting, exhibited less desirable levels of positive affect, self-efficacy, work engagement, and job satisfaction.

Izvorni jezik
Engleski

Znanstvena područja
Psihologija

POVEZANOST RADA