Naslov
Conceptual model of quality fleet management

Autori
Premužić, Bojan ; Tišler, Petra ; Cvitković, Ivan

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, stručni

Skup
Sistem kvaliteta uslov za uspešno poslovanje i konkurentnost

Mjesto i datum
Kopaonik, Srbija, 25.11.2020. - 27.11.2020

Vrsta sudjelovanja
Ostalo

Vrsta recenzije
Podatak o recenziji nije dostupan

Ključne riječi
fleet management ; principles of quality management ; conceptual model ; quality management

Sažetak
Quality fleet management implies ensuring traceability with the principles of quality management and designing a fleet management system. Organization should define quality fleet management and vehicle procurement based on analysis of stakeholder requirements and analysis of organization needs, because vehicle fleet can be a source of competitive advantage or competitive weakness. Furthermore, quality fleet management should also based on the analysis of current performance. This paper presents a conceptual model of fleet management based on the principles and characteristics of quality management.

Izvorni jezik
Engleski

POVEZANOST RADA