Pregled bibliografske jedinice broj: 1160124
Passengers’ Rights and Consumer Protection
Passengers’ Rights and Consumer Protection // Uber - brave new service or unfair competition : legal analysis of the nature of Uber services / Marin, Jasenko ; Petrović, Siniša ; Mudrić, Mišo ; Lisičar, Hrvoje (ur.).
Cham: Springer, 2020. str. 199-213 doi:10.1007/978-3-030-31535-1_7
CROSBI ID: 1160124 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Passengers’ Rights and Consumer
Protection
Autori
Marin, Jasenko
Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni
Knjiga
Uber - brave new service or unfair competition : legal analysis of the nature of Uber services
Urednik/ci
Marin, Jasenko ; Petrović, Siniša ; Mudrić, Mišo ; Lisičar, Hrvoje
Izdavač
Springer
Grad
Cham
Godina
2020
Raspon stranica
199-213
ISBN
978-3-030-31534-4
ISSN
1534-6781
Ključne riječi
Passengers' Rights, Consumer Protection, Taxi Services, Uber, Transport of Passengers
Sažetak
The following Chapter deals with the topic of protecting the rights of passengers arranging their transport by using services provided by Uber. Taking into account the fact that Uber, according to the relevant ECJ decisions, provides services in the field of transport as well as the fact that taxi passengers are consumers too, Chapter briefly elaborates protection of these passengers established by the transport regulations as well as by the consumer legislation. It is pointed out that at the moment there is no applicable EU transport legislation regulating taxi passenger rights. Therefore, this topic is regulated under the sources of national transport legislation adopted in the Member States. Uber has to obey national ius cogens regulating the performing of his services. It has to be on the principles of professionalism, licensing, registration and technical and personal education and authorization. On the other hand, some Uber Terms and Conditions may be treated as unfair and as such, they are not in line with the EU consumer protection legislation. Legislative action should be taken by the national legislators in different states (and hopefully soon by the EU legislator) in order to precisely regulate the rights of the users of services provided by Uber. There are examples of the amendment of the Uber Terms motivated by the amendment of the national taxi transport legislation in a specific state where Uber provide his services. That is the way to make Uber’s Terms and Conditions more
Izvorni jezik
Engleski
Znanstvena područja
Pravo
