Naslov
Complex Digital Citizen Services in Coronavirus Age

Autori
Bušelić, Vjeran ; Slamić, Mirosav ; Kovačević, Amelia

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), ostalo

Izvornik
Proceedings of the 31st Central European Conference on Information and Intelligent Systems / Strahonja, Vjeran ; Steingartner, William ; Kirinić, Valentina - Varaždin : Fakultet organizacije i informatike Sveučilišta u Zagrebu, 2020, 89-96

Skup
31st Central European Conference on Information and Intelligent Systems (CECIIS 2020)

Mjesto i datum
Varaždin, Hrvatska, 07.10.2020. - 09.10.2020

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
COVID-19 pandemic ; digital governance ; complex digital services architecture ; e-Government ; e-Citizen

Sažetak
Digital transformation has proven itself to be of utmost importance for citizens’ participation in political activities and their need for a timely and quick provision of services. Despite the recent coronavirus pandemic, we are all witnessing the true power of the European Commission's digital governance policies and actions. Changes that have occurred in a timely manner are clearly driving development and implementation of new set of citizen digital services. They represent a logical step towards digital society, considering the always- developing information and communication technology and society threats and opportunities. The aim of the paper is to present public e-services that emerged during the COVID-19 pandemics in Croatia to show efficiency of modern e-Government solutions, and to introduce some fundamental aspects of complex digital services architecture needed to level up entire digital public sector.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti, Interdisciplinarne društvene znanosti

POVEZANOST RADA