Naslov
FINANCIAL AND NON-FINANCIAL PERFORMANCE OF KNOWLEDGE MANAGEMENT - EMPIRICAL RESEARCH IN CROATIAN ENTERPRISES

Autori
Hajdić, Mira ; Rendulić, Darko ; Alfirević, Ana Marija

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
ECONOMIC DEVELOPMENT AND ENTREPRENEURSHIP IN TRANSITION ECONOMIES: Is free trade working for transitional and developing economies? / Ateljević, Jovo ; Borović, Zoran - Beograd : Ekonomski fakultet Univerziteta u Banjoj Luci, 2016, 486-495

ISBN
978-99938-46-54-3

Skup
5th REDETE Conference

Mjesto i datum
Beograd, Srbija, 28.10.2016. - 30.10.2016

Vrsta sudjelovanja
Ostalo

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
nowledge management, performance and success indicators, Croatian enterprises

Sažetak
This paper analyzes the relationship of Knowledge Management (KM), as applied in Croatian enterprises, and its non-financial, as well as financial performance. It follows the previous research of Information Technology (IT) application, which explored the return on investment and performance effects of different forms of IT. The empirical research is based on a sample of Croatian enterprises, belonging to different groups, according to size and the lifecycle stage, as to ensure the validity of obtained results. Based on the common classification of KM processes, authors hypothesize that the KM development is positively associated both with non-financial, as well as financial performance of the enterprise implementing this new managerial tool/approach. The previously validated models of KM process(es) development and the non- financial performance, related to KM application, have been used in the research. The financial performance has been measured, by using the traditional financial indicators, including the revenues, return on assets (ROA) and return on equity (ROE) for the analyzed companies. The obtained results demonstrate the lack of significant statistical differences in financial performance, among companies with different levels of KM development. At the other hand, relevant non-financial indicators of KM performance (including: KM influence on employee co-operation, organizational communication, skill improvement and productivity of staff, as well as quality of decision-making) demonstrate the significant statistical differences, when enterprise groups with different levels of KM are compared. The obtained results and the lack of the preconceived relationship between the non- financial and the supposed financial KM performance are discussed, by taking into account the previous research results, especially in the field of IT and managerial tools/approaches application. Additional control variables, which should be included into future research, are also introduced, since this study has been conducted in the specific economic environment, i.e. during the recession in the Croatian economy. Some other limitations of research are discussed, such as the composition of the research sample, characteristics of some groups of Croatian enterprises and entrepreneurs, etc.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA