Naslov
Implementation of SaaS solution in Cadastral offices - a case study

Autori
Šundov, Mario ; Nazor, Igor

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), stručni

Izvornik
CIET 2020 COnference Proceedings / Tonko Kovačević, Ivan AKrap - Split : Sveučilište u Splitu, 2020, 490-498

ISBN
978-953-7220-52-5

Skup
4th Contemporary Issues In Economy & Technology (CIET 2020)

Mjesto i datum
Split, Hrvatska, 29.05.2020

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Information system, Cadastre, SaaS, administration, success factors

Sažetak
This paper presents the case study research of a new SaaS based information system implemented in the State Geodetic Administration’s Cadastral offices in the Republic of Croatia. The main aim is to provide an overview of the effects of implementation project. Effects of the transition to the new information system were analysed by defining expectations from the implementation project, collecting relevant measurable parameters from experts, and performing an evaluation. An overview of new functionalities is given, such as reallocation of work between offices, the integration of the Digital Archive System and merging with public service of the state administration, which have increased the availability of services and accelerated document issuance. In conclusion, significant improvements and savings were achieved in the areas of security, equipment cost, scheduling and monitoring activities, introduction of digital signature, expediting the issuance of official records, time spent on generating reports and performing cashier operations. Certain processes, such as processing user requests, remain to be improved, while some novel issues have arisen, such as significantly increased telecommunications costs and disparate numbering schemes on land parcels have temporarily worsened. Overall, the project can be considered a success, however there is a strong need for further improvements, such as simplifying the map entry process, which is one of the main activities of the cadastre, as well as faster adoption of new technologies, as the system, already based on a decade-old platform, risks losing pace with the rapid advances in web technologies.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

POVEZANOST RADA