Naslov
Explicit and Implicit Relationship Between Stakeholder Management and Trust Concepts: Construction Project Management Perspective

Autori
Prebanić, Kristijan Robert ; Burcar Dunović, Ivana

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Trust in Major and Mega Projects – 7th IPMA Research Conference / - , 2019, 205-220

Skup
Trust in Major and Mega Projects – 7th IPMA Research Conference

Mjesto i datum
Zagreb, Hrvatska, 04.09.2019. - 07.09.2019

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Stakeholder Management ; Trust ; Concept ; Explicit Relationship ; Implicit Relationship

Sažetak
Major and megaprojects have great impact on people, consumes large amount of resources and drives attention of wider communities. Project stakeholder management (SM) and trust both lead to better stakeholder relations and ultimately better project performance. Regardless of trust and SM shared goals, evidences of connection between these concepts is weak which can be considered as a research gap. In order to address question of relationship between two concepts we undertook systematic literature review and identified papers which explicitly links those two concepts. Additionally, we explored SM and trust related papers dealing with stakeholder relationship management and those dealing with project context in which relationships takes place and extracted papers which implicitly relates these two concepts. Theoretical contributions are made for both related concepts as key implication of their relationship can be taken as a new point of departure for trust and SM. Relationship management could be positioned within stakeholder engagement processes and trust- measuring system could be part of this relationship management aiming to improve adequacy of SM related actions. In case of major and more complex projects procurement system could be assessed based on alignment of stakeholder needs and concerns along with assessment of trust-building potential which that procurement system provides. This paper examines dominant strategy context of stakeholder management from construction project management perspective. In order to address this research limitation future research could include social and environment context of PM and other research areas to further advance PM theory and practice.

Izvorni jezik
Engleski

Znanstvena područja
Građevinarstvo

POVEZANOST RADA