Naslov
Measuring the level of quality maturity in organizations

Autori
Sesar, Vesna ; Buntak, Krešimir ; Martinčević, Ivana

Izvornik
Advances in Business-Related Scientific Research Journal (ABSRJ) (1855-931X) 10 (2019), 1; 22-28

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
Quality maturity ; total quality management

Sažetak
Due to the growing importance for achieving better quality in products and services, many organisations have adopted quality Standards into their everyday practice. Some authors stated decades ago that quality is free, and today many organizations are trying to sustain competitiveness by raising quality in every aspect of their organizations. The paper presents a literature review on quality maturity and how it can be measured.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA