Naslov
BPM and BI in SMEs: The role of BPM/BI alignment in organizational performance

Autori
Pejić Bach, Mirjana ; Bosilj Vukšić, Vesna ; Suša Vugec, Dalia ; Stjepić, Ana-Marija

Izvornik
International journal of engineering business management (1847-9790) 11 (2019); 1-16

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
Business process management ; business intelligence ; alignment ; organizational performance ; SMEs ; literature review ; cluster analysis

Sažetak
Business intelligence (BI) and business process management (BPM) are widely implemented in various organizations. However, their impact on organizational performance strongly depends on their alignment. Previous research has focused mainly on large companies. Small and medium-sized enterprises (SMEs) also started to use BI and BPM in order to improve their performance. However, the research regarding this issue is scarce. The goal of the article is to examine the interrelationship of BI and BPM and their impact on organizational performance of SMEs. In order to attain this goal, a systematic literature review and a survey research on the sample of SMEs in Croatia and Slovenia have been conducted.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti

POVEZANOST RADA