Pregled bibliografske jedinice broj: 1019471
Management of parallel change request processing
Management of parallel change request processing // Proceedings of 19th International Conference on Engineering Education / Aleksić-Maslać, Karmela (ur.).
Zagreb: MATE Ltd., Zagreb, 2015. str. 425-432 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
Management of parallel change request processing
Autori
Sinković, Branko ; Budin-Posavec, Andrea ; Barić, Gordana
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of 19th International Conference on Engineering Education
/ Aleksić-Maslać, Karmela - Zagreb : MATE Ltd., Zagreb, 2015, 425-432
ISBN
978-953-246-232-6
Skup
19th International Conference on Engineering Education
Mjesto i datum
Zagreb, Hrvatska, 20.07.2015. - 24.07.2015
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
information systems, ERP, Change request management
Sažetak
Change requests are common part of the software product lifecycle. They can be initiated by end users because of legal changes, business process change or improvement as well as system errors, and by developers or system designers. If the support team should resolve requests sequentially, there would occur a lag time while waiting for the end users’ feedback, therefore the support team members are working on the multiple requests in the same time. As the number of requests executed in parallel grows, the time requested to switch between the tasks becomes significant.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Informacijske i komunikacijske znanosti
POVEZANOST RADA
Ustanove:
Ericsson Nikola Tesla d.d.,
Zagrebačka škola ekonomije i managementa, Zagreb
Profili:
Andrea Budin-Posavec
(autor)
