Naslov
Robotic Process Automation: Systematic Literature Review

Autori
Ivančić, Lucija ; Suša Vugec, Dalia ; Bosilj Vukšić, Vesna

Vrsta, podvrsta i kategorija rada
Poglavlja u knjigama, znanstveni

Knjiga
Business Process Management: Blockchain and Central and Eastern Europe Forum

Urednik/ci
Di Ciccio, Claudio ; Gabryelczyk, Renata ; García-Bañuelos, Luciano ; Hernaus, Tomislav ; Hull, Rick ; Indihar Štemberger, Mojca ; Kő, Andrea ; Staples, Mark

Izdavač
Springer

Grad
Cham

Godina
2019

Raspon stranica
280-295

ISBN
978-3-030-30428-7

ISSN
1865-1356

Ključne riječi
Robotic Process Automation ; Literature Review ; Business Process Management

Sažetak
Robotic process automation (RPA) emerges as a new technology which is focused on automation of repetitive, routine, rule-based human tasks, aiming to bring benefits to the organizations that decide to implement such software solution. Since RPA is a relatively new technology available on the market, the scientific literature on the topic is still scarce. Therefore, this paper aims to investigate how academic community defines RPA and to which extent has it been investigated in the literature in terms of the state, trends, and application of RPA. Moreover, the difference between RPA and business process management is also addressed. In order to do so, the systematic literature review (SLR) based on Web of Science and Scopus databases has been conducted. The paper provides the results of the conducted SLR on RPA providing an overview of the RPA definitions and practical usage as well as benefits of its implementation in different industries.

Izvorni jezik
Engleski

Znanstvena područja
Interdisciplinarne tehničke znanosti, Ekonomija, Informacijske i komunikacijske znanosti

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