Naslov
Integration of Automation and Intelligent Subsystems in Postal Business Processes

Autori
Bošnjak, Ivan

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 13th International DAAAM Symposium "Intelligent Manufacturing & Automation: Learning from Nature" / - Beč, 2002

Skup
13th International DAAAM Symposium "Intelligent Manufacturing & Automation: Learning from Nature"

Mjesto i datum
Beč, Austrija, 23.10.2002. - 26.10.2002

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
automation; postal operators; business process; systems architecture

Sažetak
Postal automation and intelligent equipment (track & trace, OCR, smart cards, etc.) are considered as part of postal technology and a broader business process improving and/or reengineering programmes. To be competitive in the new environment, postal enterprises have to use automation and intelligent subsystems to improve performance of core end-to-end process such as delivering time, cost, quality and flexibility in service offer. Multilevel model for postal systems architecture is developed and suggested as a framework to analyse real problems of postal automation and intelligent systems development and deployment. End-users and other relevant stakeholders (equipment suppliers, government, employees, etc.) have to be involved in functional requirements and interfaces specifications.

Izvorni jezik
Engleski

Znanstvena područja
Tehnologija prometa i transport

POVEZANOST RADA