Naslov
Improvement of Incoming Quality Control by applying PDCA cycle

Autori
Obraz, Robert ; Mudronja, Vedran

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Book of Proceedings of 4th International Scientific Conference LEAN Spring Summit 2019 / Štefanić, Nedeljko ; Cajner, Hrvoje - Zagreb : Culmena, 2019, 22-29

ISBN
978-953-58558-5-9

Skup
4th International Scientific Conference Lean Spring Summit 2019

Mjesto i datum
Lovran, Hrvatska, 04.06.2019. - 05.06.2019

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Incoming quality control, SWOT, PDCA cycle, improvement of business processes.

Sažetak
Incoming quality control is an important and integral part of the quality management system of each manufacturing organization, as it provides quality inputs necessary for the continuous production process. This paper presents a case from business practice where incoming non-conformances have significantly influenced the variation and stability of the production process, resulting in customer complaints. Incoming quality control had to be adapted to changes in the business system, and by using the SWOT analysis and the PDCA cycle in four iterations, the observed organization managed to establish a functional and efficient incoming quality control process that, on the one hand, efficiently utilizes existing resources and on the other hand, ensures high quality inputs for production process.

Izvorni jezik
Engleski

Znanstvena područja
Interdisciplinarne tehničke znanosti, Interdisciplinarne društvene znanosti, Projektni menadžment

POVEZANOST RADA