Pregled bibliografske jedinice broj: 982556
ETourism: A comparison of online and offline booking methods and the importance of hotel attributes
eTourism: A comparison of online and offline booking methods and the importance of hotel attributes // Central European Conference on Information and Intelligent Systems / Auer, Boris ; Bača, Miroslav ; Rabuzin, Kornelije (ur.).
Varaždin: Fakultet organizacije i informatike Sveučilišta u Zagrebu, 2009. str. 363-374 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 982556 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
ETourism: A comparison of online and offline booking methods and the importance of hotel attributes
Autori
Crnojevac, Igor H. ; Gugić, Jadranka ; Karlovčan, Saša
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Central European Conference on Information and Intelligent Systems
/ Auer, Boris ; Bača, Miroslav ; Rabuzin, Kornelije - Varaždin : Fakultet organizacije i informatike Sveučilišta u Zagrebu, 2009, 363-374
Skup
Central European Conference on Informatin and Intelligent Systems 20th International Conference
Mjesto i datum
Varaždin, Hrvatska, 23.09.2009. - 25.09.2009
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
Internet, online reservation, hotel selection factors, tourism
Sažetak
This paper investigates the impact of demographic and travel characteristics of hotel guests on online and offline reservations. It also examines the importance of hotel attributes in selecting a hotel and the differences in priorities between guests, who book their accommodation online and offline. Data was collected by surveys of visitors in three hotels in Dubrovnik. The results of the study showed that the method of booking mostly depends on the nature of travel, and that the importance of hotel attributes is equal for all guests.
Izvorni jezik
Engleski
Znanstvena područja
Informacijske i komunikacijske znanosti
