Naslov
Process control in service oraganizations: an approach to scientific management

Autori
Baldigara, Tea

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), ostalo

Izvornik
20. znanstveno posavetovanje o razvoju organizacijskih ved Management in globalizacija / Vukovič, Goran - Kranj : Založba Moderna organizacija v okviru FOV, 2001, 1061-1067

Skup
Management in globalizacija

Mjesto i datum
Portorož, Slovenija, 28.03.2001. - 30.03.2001

Vrsta sudjelovanja
Ostalo

Vrsta recenzije
Nije recenziran

Ključne riječi
process; process control; statistical methods; methodological management approach; scientific decision-making; service organization

Sažetak
The control of processes became one of the major management issues which have to recognize the importance of Process Control. Process Control methods should be considered as a tool for maintaining, improving and increasing the capability of processes as well as a basis for data-based decision making and successful scientific management style in service organizations. The papeer researcches the statistical control of processes in a service organiization, understood as a methodological approcah to the process management, which if remoulded into the formal organisational structure, becames a system itself.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA