Naslov
No Silver Bullet: QoE Metrics, QoE Fairness, and User Diversity in the Context of QoE Management

Autori
Hoßfeld, Tobias ; Heegaard, Poul E. ; Skorin-Kapov, Lea ; Varela, Martín

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 9th International Conference on Quality of Multimedia Experience (QoMEX 2017) / - , 2017, 1-6

Skup
9th International Conference on Quality of Multimedia Experience (QoMEX 2017)

Mjesto i datum
Erfurt, Njemačka, 31.05.2017. - 02.06.2017

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Quality of Experience (QoE) ; Quality of Service (QoS) ; QoE metrics ; QoE management ; Fairness

Sažetak
Managing QoE is one of the most interesting direct applications of workable QoE models. Indeed, being able to predict how users perceive the quality of a service allows the service provider(s) to optimize its delivery, based on several possible criteria. It has been argued, however, that the MOS is illsuited for this type of application, and that different measures — e.g., rating distributions or quantiles — are better suited for the task. In this paper we build on these ideas by adding the notions of QoE fairness (as opposed to QoS fairness) and user diversity, and discuss how the choice of measures used, the importance of fairness, and how the variations between users can affect the optimal QoE management choices for service providers.

Izvorni jezik
Engleski

Znanstvena područja
Elektrotehnika, Računarstvo

POVEZANOST RADA