Pregled bibliografske jedinice broj: 858773
The role of fair treatment and work engagement in altering and hindering clients' (un)desirable behaviors: The academia context
The role of fair treatment and work engagement in altering and hindering clients' (un)desirable behaviors: The academia context // Abstracts from the 12th Alps Adria Psychology Conference / Review of psychology, 23(1-2)
Rijeka, Hrvatska: Naklada Slap, 2016. str. 73-73 (predavanje, međunarodna recenzija, sažetak, znanstveni)
CROSBI ID: 858773 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
The role of fair treatment and work engagement in altering and hindering clients' (un)desirable behaviors: The academia context
Autori
Jakopec, Ana ; Sušanj, Zoran ; Kit, Anja ; Margaretić, Ana ; Gazdek, Tamara
Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, znanstveni
Izvornik
Abstracts from the 12th Alps Adria Psychology Conference / Review of psychology, 23(1-2)
/ - : Naklada Slap, 2016, 73-73
Skup
12th Alps Adria Psychology Conference (AAPC16)
Mjesto i datum
Rijeka, Hrvatska, 29.09.2016. - 01.10.2016
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
students’ perceived justice ; students' work engagement ; students' (un)desirable behaviors
Sažetak
Organizational scholars keep on highlighting the role of clients’ attitudes and behaviors in organizationally relevant outcomes. Noteworthy, the research often neglect these relations in academia context. Might students’ attitudes and behaviors be beneficial or harmful for the academia stakeholders: other students, teachers, and faculty as an organization? If we consider students as faculty clients, based on the research in the organizational context, it deems logical to expect an affirmative answer to the latter. This study aims to address the aforementioned interrogations, by extending the novel streamline of research, which are highlighting the role of clients in the organizational context, to an academia context. More specifically, this study explores the relationship between students’ perceived justice, their work engagement and their (un)desirable behaviors towards their colleagues, teachers, and faculty. The results of the structural equation modeling, performed on a sample of 1513 students confirmed our expectations. Student perceptions of fairness from their colleagues and teachers alter student work engagement—the positive, fulfilling emotional state characterized by vigor, dedication, and absorption. That altered work engagement further enhances desirable student behaviors—captured in student citizenship behaviors—voluntary, self-driven behaviors that are beneficial to their targets, while diminishing undesirable student behaviors — encapsulated in counterproductive student behaviors—intentional behaviors aimed to harm their colleagues, teachers, and/or faculty. That is, fairness from teachers and colleagues perceived by a student, enhances student desirable, and diminishes undesirable student behavior both directly, and indirectly, by altering student work engagement. The results of this research provide valuable insights and implications for both, science and practice, by highlighting the role of fair treatment and work engagement in altering and hindering students' (un)desirable behaviors.
Izvorni jezik
Engleski
Znanstvena područja
Psihologija
POVEZANOST RADA
Projekti:
NadSve-Sveučilište J. J. Strossmayera u Osijeku-IZIP-2016-16 - Stavovi i ponašanja klijenata: Uloga (ne)pravednosti u akademskom kontekstu (Jakopec, Ana, NadSve ) ( CroRIS)
Ustanove:
Filozofski fakultet, Rijeka,
Filozofski fakultet, Osijek