Naslov
Challenges of a Service Transition in Multi Domain Environment

Autori
Golub, Ivana ; Radojević, Branko

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
Proceedings of the 39th International Convention for Information and Communication Technology, Electronics and Microelectronics (MIPRO/CTI 2016) / - Rijeka : Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO, 2016

Skup
39th International Convention for Information and Communication Technology, Electronics and Microelectronics (MIPRO 2016)

Mjesto i datum
Opatija, Hrvatska, 30.05.2016. - 03.06.2016

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
service transition; multi domain environment

Sažetak
Service transition from a development to the full production operations is well defined in best practice documents with a set of steps that must be followed towards the success. It includes a lot of preparations and in advance planning, covering resources, policies, change management, definition of critical success factors and key performance indicators, challenges, risks and many other things. In multi domain environment, with multiple domains and multi national teams to participate in creation of the service, in parts of service transition such as service validation and testing as well as service operations, the best practice provides two-edge sword. It can at the same time help in understanding and agreeing in individual steps and present a stumbling-stone if followed blindly and literally. The paper presents challenges and guidelines for service transition in a multi domain environment.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo

POVEZANOST RADA