Naslov
Modeling of software failure cost in ERP systems

Autori
Urem, Frane ; Fertalj, Krešimir, Livaja, Ivan

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
37th International Convention on Information and Communication Technology, Electronics and Microelectronics / Biljanović, Petar et.al. (ur.). - Opatija : Hrvatska udruga za informacijsku i komunikacijsku tehnologiju, elektroniku i mikroelektroniku - MIPRO, 2014, 641-645

ISBN
978-953-233-078-6

Skup
37th International Convention on Information and Communication Technology, Electronics and Microelectronics

Mjesto i datum
Opatija, Hrvatska, 26.05.2014. - 30.05.2014

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
ERP ; software failure

Sažetak
Email Print Request Permissions Enterprise resource planning (ERP) systems are the most important software for many types of businesses. Software defects inserted on working ERP system can cause significant cost to their users. Existing software reliability models usually don't consider any financial impact at all. A model proposed in this paper links the ERP application layer with critical business operations and proposes cost calculation. The described modeling also encourages users to easily quantify the consequences of software failures that will always appear in ERP system. The proposed methods are illustrated by a case study.

Izvorni jezik
Engleski

Znanstvena područja
Računarstvo

POVEZANOST RADA