Pregled bibliografske jedinice broj: 690497
The influence of applying the TQM principle on the business results of big croatian companies
The influence of applying the TQM principle on the business results of big croatian companies // Interdisciplinary Management Research VI / Dražen Barković et al. (ur.).
Osijek: J.J.Strossmayer University of Osijek, Faculty of Economics in Osijek, Postgraduate study Management, Hochschule Pforzheim University, 2010. str. 286-296 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
The influence of applying the TQM principle on the business results of big croatian companies
Autori
Zdrilić, Ivica
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Interdisciplinary Management Research VI
/ Dražen Barković et al. - Osijek : J.J.Strossmayer University of Osijek, Faculty of Economics in Osijek, Postgraduate study Management, Hochschule Pforzheim University, 2010, 286-296
ISBN
978-953-253-079-7
Skup
Interdisciplinary Management Research VI
Mjesto i datum
Poreč, Hrvatska, 07.05.2010. - 09.05.2010
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
Total Quality Management; TQM; MBNQA; Performance management;
Sažetak
Companies in the modern environment which constantly changes competitiveness, have to devote signifi cant time and resources, fi nancial and human, as well as the energy to measure their own performance in achieving the preset strategic goals. Although the methods of managing business have signifi cantly changed over the past few decades, the approaches to measuring and handling results of business activities have remained unadapted to new circumstances. However, it is not enough only to introduce new theoretical knowledge form the fi eld of organisation and management but it is also necessary to fi nd a way how to measure the introduced changes. Nowadays, the feedback is the key to success, because it gives the concrete information about the success of introducing news into a company as well as the information about performances of a company on the whole. Th at is why today great attention is given to the methodologies which try to evaluate the performance of a company. Th e results of the conducted research show that companies with a low level of performance in the research from the year 2000 went bankrupt or shut down during the following two four-year-cycles (2001-2008). Th e results of the empirical research have shown a signifi cant correlation between the performances investigated in 2000 and the fi nancial results in the perod until 2008.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija