Pregled bibliografske jedinice broj: 660608
The Relationship Between Job-Related Burnout and Job Satisfaction in Personal Selling
The Relationship Between Job-Related Burnout and Job Satisfaction in Personal Selling // Ekonomski vjesnik : časopis Ekonomskog fakulteta u Osijeku, 26 (2013), 83-92 (podatak o recenziji nije dostupan, članak, znanstveni)
CROSBI ID: 660608 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
The Relationship Between Job-Related Burnout and Job Satisfaction in Personal Selling
Autori
Ružić, Erik ; Benazić, Dragan
Izvornik
Ekonomski vjesnik : časopis Ekonomskog fakulteta u Osijeku (0353-359X) 26
(2013);
83-92
Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni
Ključne riječi
job burnout; job satisfaction; personal selling; salesperson
Sažetak
Job burnout is a multidimensional construct that has been linked to a number of negative consequences among which decreased job satisfaction plays an important role. Burnout frequently occurs in client-centered professions, such as the sales profession. There is little research focused on this issue in the sales field, especially outside the USA. The main aim of this paper is to investigate the influence of three burnout components of job satisfaction among salespeople. Present research suggests that emotional exhaustion and personal non-accomplishment negatively influence job satisfaction among salespeople, whereas depersonalization does not.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA
Ustanove:
Sveučilište Jurja Dobrile u Puli
Citiraj ovu publikaciju:
Časopis indeksira:
- Web of Science Core Collection (WoSCC)
- Emerging Sources Citation Index (ESCI)
- EconLit