Naslov
THE INFLUENCE OF BUSINESS PROCESSES ON ORGANISATIONAL BEHAVIOUR: AN ILLUSTRATION OF THE CROATIAN HOTEL INDUSTRY

Autori
Paulišić, Morena ; Gonan Božac, Marli

Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni

Izvornik
2nd International Scientific Conference Economic and Social Development, Enterprise in Turbulent Environment / Filipovic, Davor ; Goltnik Urnaut, Anita - Ljubljana : Varazdin development and Entrepreneurship Agency, Varazdin, Croatia ; Faculty of Commercial and Business Sciences, Celje, Slovenia, 2013, 1181-1189

ISBN
978-961-6825-73-3

Skup
2nd International Scientific Conference Economic and Social Development, Enterprise in Turbulent Environment

Mjesto i datum
Pariz, Francuska, 05.04.2013

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
Business processes; Hotel industry; Management; Organisational behaviour

Sažetak
Organisations look for new ideas and sources of competitive advantage, and in the ever more significant service sector it is particularly important to ensure organisational behaviour. This research is an attempt to examine the impact of business processes on organisational behaviour. The purpose of this study is to determine the hospitality leaders’ attitudes toward the evaluation of well-defined business processes as a precondition for good organisational behaviour. In addition, the results showed that the canonical correlation analysis of the relationship between groups of the business process and organisational behaviour variables is significant, as well as that well defined business processes are the strength of organisational behaviour.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija

POVEZANOST RADA