Pregled bibliografske jedinice broj: 619355
Non-Parametric Approach in Efficiency Analysis of Local E-Government in Croatia
Non-Parametric Approach in Efficiency Analysis of Local E-Government in Croatia // 2nd International Conference "Economic System of The European Union and Accession of Bosnia & Herzegovina" : proceedings / Kandžija, V. et al. (ur.).
Vitez, 2013. str. 485-501 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
Non-Parametric Approach in Efficiency Analysis of Local E-Government in Croatia
Autori
Šegota, Alemka ; Jardas Antonić Jelena ; Rakamarić Šegić Mirjana
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
2nd International Conference "Economic System of The European Union and Accession of Bosnia & Herzegovina" : proceedings
/ Kandžija, V. et al. - Vitez, 2013, 485-501
ISBN
978-9958-641-10-7
Skup
International Conference "Economic System of The European Union and Accession of Bosnia & Herzegovina" (2 ; 2012)
Mjesto i datum
Vitez, Bosna i Hercegovina, 27.09.2012. - 28.09.2012
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
efficiency ; e-Government ; data envelopment analysis (DEA) ; AHP ; benchlearning
Sažetak
The complexity of today's business environment, the requirements imposed by EU standards in the field of information and communications technology (ICT), and the imperative of business success, requires from local governments continued analysis of relevant indicators of business performance. In such circumstances, the business performance is hard to evaluate by means of traditional approaches. In this paper we discuss additional assessment techniques applicable in comparing local government efficiency. The city authorities have become aware that due to the complexity of e- government they can profit from benchmarking in the digitalization process. Data envelopment analysis, as a non-parametric method, that examines the relative efficiency of homogenous units, fits well into the analysis of the efficiency of e-Government and the need for benchlearning. By applying the data envelopment analysis (DEA) the efficiency of local e- Government in the Republic of Croatia was evaluated by taking into account all five foundations of electronic business. The basic DEA models determined the levels of e-business efficiency for 41 city administrations. They also established the projections of inefficient units on the efficiency frontier and the sources and amounts of inefficiency. The results show that data envelopment analysis can be a very useful tool at the strategic and operational level decision-making at local government level. The paper also presents benefits and possibilities of the application of DEA and the limitations of the basic models. Disadvantages of the two basic models (BCC and CCR model) are eliminated by using the DEA model for superefficiency and the Analytic Hierarchy Process (AHP) for ranking efficient estimated decision making units (DMUs).
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA
Projekti:
081-0811403-1410 - Kvantitativna analiza produktivnosti hrvatskog gospodarstva i integracija u EU (Lovrić, Ljiljana, MZOS ) ( CroRIS)
Ustanove:
Ekonomski fakultet, Rijeka