Pregled bibliografske jedinice broj: 607923
Evaluation model of postal services
Evaluation model of postal services // Proceedings of First International Conference on Traffic and Transport Engineering (ICTTE Belgrade 2012) / Čokorilo, Olja (ur.).
Beograd: Scientific Research Center, 2012. str. 509-515 (predavanje, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 607923 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
Evaluation model of postal services
Autori
Kavran, Zvonko ; Rakić, Estera ; Mostarac, Katarina
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of First International Conference on Traffic and Transport Engineering (ICTTE Belgrade 2012)
/ Čokorilo, Olja - Beograd : Scientific Research Center, 2012, 509-515
ISBN
978-86-916153-0-7
Skup
ICTTE Belgrade 2012
Mjesto i datum
Beograd, Srbija, 29.11.2012. - 30.11.2012
Vrsta sudjelovanja
Predavanje
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
postal services ; criteria ; model ; decision making
Sažetak
Given the size and complexity of the postal system, an experiment with the real system is not possible ; therefore application of simulation modeling is required. Rapid development of communication technology and trends in globalization processes lead to growing customer demands and use of alternative services in relation to traditional postal service. In such dynamic market, service analysis is necessary and forecasting trends and consequences of decision making process at management level. Multi-criteria analysis is a tool that defines the weight values of criteria and examines the impact of postal services at business operations in postal traffic. By using simulation method the priorities of alternatives with respect to changes at weight value of criteria and sub-criteria are tested. Simulation is used to predict the impact of certain decisions in postal business. In this article multi-criteria model for simulation and evaluation of postal services of the public postal operator has been proposed.
Izvorni jezik
Engleski
Znanstvena područja
Tehnologija prometa i transport
POVEZANOST RADA
Projekti:
MZOS-135-1352586-2591 - Definiranje intermodalnih transportnih koridora višekriterijskim odlučivanjem (Kavran, Zvonko, MZOS ) ( CroRIS)
Ustanove:
Fakultet prometnih znanosti, Zagreb
Citiraj ovu publikaciju:
Časopis indeksira:
- Web of Science Core Collection (WoSCC)
- Conference Proceedings Citation Index - Science (CPCI-S)
- Conference Proceedings Citation Index - Social Sciences & Humanities (CPCI-SSH)