Pregled bibliografske jedinice broj: 568973
Model for improving the process approach to achieve strategic goals in insurance companies – The Croatian Case
Model for improving the process approach to achieve strategic goals in insurance companies – The Croatian Case // Proceedings of the 22nd International DAAAM Symposium / Katalinić, Branko (ur.).
Beč: DAAAM International Vienna, 2011. str. 863-864 (poster, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
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Naslov
Model for improving the process approach to achieve strategic goals in insurance companies – The Croatian Case
Autori
Peronja, Ivan ; Veža, Ivica ; Krolo Crvelin Anita
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Izvornik
Proceedings of the 22nd International DAAAM Symposium
/ Katalinić, Branko - Beč : DAAAM International Vienna, 2011, 863-864
Skup
DAAAM 2011
Mjesto i datum
Beč, Austrija, 23.11.2011. - 26.11.2011
Vrsta sudjelovanja
Poster
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
business processes; improving business processes; business process management; strategic goals for insurance companies; insurance companies
Sažetak
Insurance companies are process-oriented organizations which are continuously faced with pressure to improve business performance such as increased profitability, providing quality services to consumers, but also the return value to shareholders. During the business process management a winning combination proved to be one that allows improving business performance and creating competitive advantage. Although the indicators of global economic crisis conditioned by crisis circumstances show a decline in business activities of insurance companies, it is reasonable to expect better business results in the coming years. Business Process Management should be on top business priorities of the company because of its significance and importance. This paper presents the analysis of the impact of business process management that improves business performance of insurance companies in the Republic of Croatia.
Izvorni jezik
Engleski
Znanstvena područja
Strojarstvo
POVEZANOST RADA
Projekti:
023-0231926-2194 - Tehnološko-organizacijsko optimiranje kompetencijske stanice
Ustanove:
Fakultet elektrotehnike, strojarstva i brodogradnje, Split