Naslov
Analysis of the ITIL Mapping With COBIT over the Business Process Continuity Management

Autori
Kozina, Melita

Izvornik
Computer technology and application (1934-7332) 2 (2011), 7; 513-521

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
Business continuity management (BCM); IT service continuity management (ITSCM); COBIT (control objectives for information and related technology); ITIL (information technology infrastructure library); mapping of ITIL with COBIT

Sažetak
Planning and implementation as well as increased control over the Business Continuity Management (BCM) is a complex task in the company requiring adequate resources. BCM aims to reduce risks and develops plans for restoring business activities if they are interrupted by a disaster. The purpose of the paper is to analyze and describe two standards, Information Technology Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT), especially their mapping for the improved planning and implementation of the BCM as well as the increased control over the BCM activities. COBIT is used more as a management framework, providing management tools, such as control objectives, metrics and maturity models in order to complement the control framework. ITIL includes process steps and tasks because it is more oriented towards IT processes (process framework), defining the best practice for IT service management. Within this mapping, ITIL processes may be used to achieve and demonstrate compliance with COBIT control objectives for BCM process.

Izvorni jezik
Engleski

Znanstvena područja
Informacijske i komunikacijske znanosti

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