ࡱ> >S=x5@dbjbj22 \fXX$P8$\UhLL2 $RʌEʌ    %"Z}b@ @X]mEJyJ%0U ZD@ 4ʌʌ LIBRARY WEBSITE USAGE STATISTICS: USERS, RESOURCES AND CITATIONS Jadranka Stojanovski, Alen Vodopijevec Ruer Boakovi Institute, Bijeni ka c. 54, 10000 Zagreb  HYPERLINK "mailto:jadranka.stojanovski@irb.hr" jadranka.stojanovski@irb.hr,  HYPERLINK "mailto:alen.vodopijevec@irb.hr" alen.vodopijevec@irb.hr Introduction Last twelve years libraries are putting a lot of efforts in creation and maintenance of the library Web sites. Web is used to provide access to the library online catalogues (OPACs), electronic resources (ejournals, e-books, reference collections and other digital documents), educational materials, as well as to improve library services (interlibrary loan, reserve, information retrieval services etc.). Their primary goal is to have visitors come to the site and find easily everything they need. Ruer Boakovi Institute's library web site was created in early 1994 by library staff. First few years we were concentrated on the content and Web site structure, trying to fulfil user needs and expectations guessing what they could be. Considering no physical contact with their users, libraries should use other ways to find out who their users really are. Questions like: who are library users? does the offered content satisfy their needs? which are the most used information? how are users actually using the content? For this purpose log files, which are recording communication between client and server, can be used. Answers to those questions can help librarians to improve the efficiency of the Web content. Also designers can easily register difficulties in navigation and do necessary improvements and adjustments. Log files 194.186.163.241 - - [13/Feb/2003:15:00:46 +0100] "GET /izvjestaj/1993/1993.txt HTTP/1.0" 206 9853 "http://www.google.com/search?num=50&hl=en&q=R-matrix+synthesis+organic&btnG=Google+Search" "Mozilla/4.0 (compatible; MSIE 5.00; Windows 98)" Log files could help us to understand how people use online library information systems. As we can see from the one line (hit) extraction above the server software is logging different data about performed Web transactions: users IP address (can be resolved to DNS) users login name if user authentication is present date and time of the hit (plus users time zone code) method used in request (GET, POST, ) file requested by client including path web servers response code (200 OK., 404 NOT FOUND) bytes sent back to the client in the response referrer path (referring URL - where did the user find the link to this request) users agent cookies sent by the user cookies sent by the web server bytes received by the server in the request time taken by the server to process the request Log files from Jan 2003 Mar 2004 has been used to conduct this research. General overview is presented on the table. Total Hits10139166Average Hits per Day23096.05Average Hits per Visitor16.46Total Reloads809073Average Reloads per Day1842.99Average Reloads per Visitor1,31Cached Requests3848585Incomplete Requests115320Failed Requests800349Total Visitors616033Average Visitors per Day1403Average Time Spent (min:sec)5,18Total Unique IPs138144Total Page Views1827406Average Page Views per Day4162.66Average Page Views per Visitor2,97Total File Downloads65501Average File Downloads per Day149.21Average File Downloads per Visitor0,11Total Images7914718Average Images per Day18028Average Images per Visitor12,85 In our research we were focused on three main questions: who are the users / visitors? what are they clicking on? where do they come from? Users / Visitors The most ambiguous conclusions which could be conducted from log files are definitely those about visitors. We are facing different pitfalls like dynamic addressing (DHCP), firewalls, caching, proxy servers etc. Instead of ordinary library users our most regular visitors are search engine's spiders and crawlers (almost 7%). Visitors from RBI are present with 12 % and big Croatian companies like INA, Pliva and Podravka with 0,7 %. In spite all Web pages are in both Croatian and English language more then 44% visitors are from Croatia.  EMBED Word.Picture.8  Resources / Pages The most popular pages according our visitors are: Croatian press Electronic resources Online catalogues Search engines Library news Virtual reference collection Citations / Referrers Referrers report could tell us which type of web media is generating our visitors. Referring URLs from Search Engines174363Referring URLs from Tops and Catalogs538Referring URLs from Mail Services125Referring URLs from Other Referrers8960870 Conclusion Log file analysis alone will not give complete picture of the web server, but it can be used to get pretty good picture. For every web developer it is good to know what is useful in the log files, what limitations are inherent in them and how to analyze them. Library online catalogues are not of primary interest to the visitors. Librarians should modify accessibility of information resources following visitors preferences. Key Words log files analysis, data mining, library Web site References Fichter, D. Server logs: making sense of the cyber tracks. Online 2003; Sept/Oct: 47-50. Schayler, M. Meaningful Web statistics? How youre hitting on something? InfoToday 2003; Jan: 38-40. Ketchpel, S. Build a better site by understanding customer behaviour 2003; Jan/Feb: 14-16. Morris, C. How log files work. Web Developer's Virtual Library 1999; Aug.  HYPERLINK "http://wdvl.internet.com/Internet/Management/how_work.html" \t "_blank" http://wB D  ! 8 9 : = J f r {͵͚͵jb^RCRhPfDhz=CJaJmH sH hz=CJaJmH sH hz=hz=mH sH 4jhz=6CJOJQJU^JaJmH sH )hz=0J6CJOJQJ^JaJmH sH 4jhz=6CJOJQJU^JaJmH sH .jhz=6CJOJQJU^JaJmH sH %hz=6CJOJQJ^JaJmH sH "hz=CJOJQJ^JaJmH sH hz=5CJaJmH sH B : ; < = J ~ !K{vV$x^`a$ $ & F'xa$$ & F'a$$xa$ $xa$gdPfD $^`a$$xa$dd{v:;Z[pq67YZrsABWXuv%&8Tڎ%hz=5CJOJQJ^JaJmH sH hz=CJaJmH sH hz=CJaJmH sH hz=mH sH hz=CJaJmH sH hz=6CJaJmH sH "hz=CJOJQJ^JaJmH sH %hz=5CJOJQJ^JaJmH sH 5V9o3_ $$Ifa$$If$a$ $ & F(xa$$ & F(^`a$1:w $$Ifa$$Ifxkd$$If0 +"  :62 22 24ap:;TZ $$Ifa$$If^kd$$If0 +" :62 22 24aZ[ipw $$Ifa$$Ifxkd?$$If0 +"  :62 22 24appq $$Ifa$$If^kd$$If0 +" :62 22 24aw $$Ifa$$Ifxkd$$If0 +"  :62 22 24ap $$Ifa$$If^kdw$$If0 +" :62 22 24aw $$Ifa$$Ifxkd$$If0 +"  :62 22 24ap $$Ifa$$If^kd$$If0 +" :62 22 24aw $$Ifa$$Ifxkdz$$If0 +"  :62 22 24ap16 $$Ifa$$If^kdI$$If0 +" :62 22 24a67TYw $$Ifa$$Ifxkd$$If0 +"  :62 22 24apYZkr $$Ifa$$If^kd $$If0 +" :62 22 24arsw $$Ifa$$IfxkdL $$If0 +"  :62 22 24ap $$Ifa$$If^kd $$If0 +" :62 22 24aw $$Ifa$$Ifxkd $$If0 +"  :62 22 24ap $$Ifa$$If^kd $$If0 +" :62 22 24aw $$Ifa$$Ifxkd $$If0 +"  :62 22 24ap<A $$Ifa$$If^kd $$If0 +" :62 22 24aABOWw $$Ifa$$Ifxkd$$If0 +"  :62 22 24apWXou $$Ifa$$If^kdV$$If0 +" :62 22 24auvw $$Ifa$$Ifxkd$$If0 +"  :62 22 24ap %&8 Tpq~yyytt$a$$a$$x^`a$ $^`a$ & F)^kd$$If0 +" :62 22 24a TUlmnopq&<;<G34?Xw̧̛̹̹̹󎂧o`Shz=6CJaJmH sH hz=0J6CJaJmH sH %hz=9CJOJQJ^JaJmH sH hz=CJaJmH sH hz=5CJaJmH sH hz=CJaJmH sH "hz=CJOJQJ^JaJmH sH %hz=5CJOJQJ^JaJmH sH hz=mH sH jYhz=U-jD hz=CJUVaJmH nH sH tH hz=jVhz=Uq%&< $$Ifa$ $$Ifa$$a$$h^ha$$ & F*a$$x^`a$ -Rkd$$Ifl0 ' '644 la] $$Ifa$ $$Ifa$mkdd$$Ifl0 ' ' 644 la]p  2:;-RkdB$$Ifl0 ' '644 la] $$Ifa$mkd$$Ifl0 ' ' 644 la]p $$Ifa$;<G34?XCdddd & F@&  & F[$\$ & F$xa$$a$$x^`a$$a$ d2d3dCdddddddhz=hz=]mH sH hz=mH sH hz=KH$mH sH Uhz=0JCJaJmH sH hz=CJaJmH sH jhz=CJUaJmH sH dvl.internet.com/Internet/Management/how_work.html [2003-09-15]. Fleishman Glenn. Web Log Analysis W: Who's Doing What, When? Web Developer magazine 1996; 2(2). *0P/ =!"#$%0 T. 00P/ =!"#$% P TDyK jadranka.stojanovski@irb.hryK Fmailto:jadranka.stojanovski@irb.hrDyK alen.vodopijevec@irb.hryK >mailto:alen.vodopijevec@irb.hr$$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/  2 22 24 $$If!vh5" 5#v" #v:V  :6,5" 5/ 2 22 24 p$$If!vh5" 5#v" #v:V :6,5" 5/ 2 22 24  Dd 3 J  C A? "2mE7  !"#$%&'()*+,-./012356789:;<n?UABCDEFGHIJKLMNOPQRutWXYZ[\]_`abcdeghijklmopqrsvwz{|}~Root Entry  F@mEJTData 4WordDocument \fObjectPoolP[mEJ@mEJ_1142147077 FP[mEJ@X]mEJ1Table@$CompObjhObjInfo i8@8 NormalCJ_HaJmH sH tH <A@< Default Paragraph Font#'+/38JSbz !#%')+#'+/38JSbz  @Vl-,-,2$WB~nC' @+,(  B  3 ])2  BUCjENGw H.EIQ] #U j#U j`T j`T(2  BqCiENG.EHI`TJQ3f] )iqd)iqd`Tqd`T'2  BQC(ENGH]IQJ(Q] 53| 53| Q( Q(&2  BICY/ENG]H"IIJY/Q] Z#Z#IY/#IY/%2  BECK4ENG"H,LIEJK4Qff] w7w7EK4EK4$2   B8BCr8ENG,LHI8BJr8Q] Ҍ'Ҍ'8Br8'8Br8#2   B>Cw;ENGHI>Jw;Qf] W׏W׏>w;>w;"2   B;C]TENGHw I;J]TQ] |<Y:|<Y:;]TY:;]T!r   6     nB CDE F @  nB CDE F @  nB C1DE F 1@  nB CNDE F N@  nB CkDE F k@  nB C DE F @r  6 r  6 r  6 r  6 r  6 r  6 r  6 r  6   B  3 H  C ]r  6   H  C 3f]r  6    H   C ] r ! 6    H " C ] r # 6    H $ C ff]r % 6 H & C ]r ' 6 H ( C f]r ) 6 H * C ]r + 6 B , 3 ]B S  ?     !"#$%&'(),,0q t+wCt*Zt)wt(ZYt'w#t&SZt%wbUt$Zt#w?t"Zt!wt~t ZUtwtOZtw^$tZtCQt$ R Ht t t jt Ntze 8t9 g stO}t V t K ,t . Gt  jtl  t 2  t . yt  k t   t  6 t T t x t  tl 4 5t k:t,0q t@)*`F)Yp@UnknownGz Times New Roman5Symbol3& z Arial"1hFF!F"0s2@Jadranka StojanovskiJadranka Stojanovski   FMicrosoft Word Picture MSWordDocWord.Picture.89qOh+'0 ,8 T ` lx.TO (NE) ZNAMO O NAIM VIRTUALNIM KORISNICIMA 1TO  jadrankaZNAadradr ObjectPool @X]mEJ@X]mEJWordDocumentVSummaryInformation( ^DocumentSummaryInformation8f7 bjbjUU .7|7|+l888lllll xlV!  $ " ,$z 8  M! 8 8  /ll &!0V! $ $ L^ Visitors by country 43% 35% 4% 2% 1% 1% 1% 13% Croatia/Hrvatska Unknown United States Bosnia and Herzegowina Canada Germany China Other *+>@CEHJLNPRTVXZ\^acsu|~%B*CJ OJQJ^JaJ mH phsH +5B*CJOJQJ\^JaJmH phsH jCJUmHnHsH u$+?@DEIJMNQRUVYZ]^bctu}~+,1hN N!"#F"$G"% Oh+'0 ( D P \hpxssJadranka Stojanovski9adradr Normal.dotoJadranka Stojanovski92drMicrosoft Word 9.0i@F#@_/@쓃/՜.+,0 hp  IRB knjiznicac  Title]yP4-I`!AE7]yP4-Z@0+0MxYmTW>{ٙ. le?(BP4t| PHPl[¢nVbPMjvhQ ;-V["0sܽw}>s{ r*BlS:fMbY>BߐHvVձd"J껤;PPW&6CfgnH}-f!PW*l#3mFvNbϫhcS)h&~qch?c  tr+.cm蘯Y^C̞̈́ȂtZv@ ;7['ۼYqvt4^!ڛ)_2(dz#ě9qhIX"5r7l{r?|C0*ay +{YEx^~CtoߓcxR1Q/i[GϿ$x\7ʵ|,ϊ^,vx\Ps[Afp< 5ez\a8'4 0l~,z'S'4$'E7_CbOU|h+E+_, >[T:!V co>WEK%>W\3^z@P_A/ [q\ƦJ;/tX).T]bUtuQ׈ H01,m i5 _%S qQź3oY(󫤑Ͳ%*qZ{25Ϋ~m%Ͻ eJTCB/u:?(#h&u-W@XAko}J/3WL>F\+߹8Hm5ܓAGD{-t iy7>U΁W\9Zos 8 s_cqԋ qXia9E(qg(v#ǃ |c9vMWט%p!xw&!oaD3RھP5z52{A<WukwPnxlsю0XN&o}l2lC0 ;ЌoME5քK=cɧ"TOMf*zQ:}Uυp]>}uz+.r*۩aVS{-SZۣ hma=D\4 uڣ ~4@w^~#?~ۏ3㴅qc*.&?bh6IGSLRAĜ;3UvС$YQJ-1D0P 7imUe4ÉT<1"Ncy4蓉X<2Ӛ?CV[fά }.MXfw˻(,EwvaƸyWcLk[ #Hgca\m#Xi5^^/>_8~b)+d<{+pE}zVsdv:>w~4%4C0GXk;QJi\ oBed8gƏp儉v\a20ru"[;/o'-[I:2 YNhg/+f_A$$If]!vh5 5#v #v:V l 6,5 59/ a]pz$$If]!vh5 5#v #v:V l6,5 59/  a]$$If]!vh5 5#v #v:V l 6,5 59/ a]pz$$If]!vh5 5#v #v:V l6,5 59/ a]1Tabley?SummaryInformation(DocumentSummaryInformation8 HCompObjjNormal.dotAuserl.d2erMicrosoft Word 10.0@dN@OEJ@OEJ`C՜.+,D՜.+,` hp   RH - TDUd)  .TO (NE) ZNAMO O NAIM VIRTUALNIM KORISNICIMA Title 8@ _PID_HLINKSA f ;http://wdvl.internet.com/Internet/Management/how_work.html6Omailto:alen.vodopijevec@irb.hr=K#mailto:jadranka.stojanovski@irb.hr  FMicrosoft Word Document MSWordDocWord.Document.89q@@@ NormalCJ_HaJmHsHtHb@b Heading 1$1$7$8$@&H$a$59CJ$OJQJ\^JaJ$b@b Heading 2!1$7$8$@&H$^`CJ OJQJ^JaJ b@b Heading 3!I1$7$8$@&H$^I`CJOJQJ^JaJZ@Z Heading 4!L1$7$8$@&H$^`L OJQJ^Jb@b Heading 5!L1$7$8$@&H$^`LCJOJQJ^JaJb@b Heading 6!TL1$7$8$@&H$^T`LCJOJQJ^JaJR@R Heading 7$$x@&a$5CJaJmH sH H@H Heading 8$@&5CJaJmH sH DA@D Default Paragraph FontVi@V  Table Normal :V 44 la (k@(No List 6U@6 Hyperlink >*B*phB^@B Normal (Web)dd[$\$>>  Footnote TextCJaJ@&!@ Footnote ReferenceH*0a@10 HTML Cite6]4@B4 Header  p#4 @R4 Footer  p#.)@a. Page Number=f,fABi:;<=J?!K{vV 9 o  3 _      1 : ; T Z [ i p q     1 6 7 T Y Z k r s    < A B O W X o u v %&8 Tpq%&<  2:;<G34?XC00000000h00=0=' 0=' 0=' 0=' 0=0=00{0{( 0{( 0{( 0{( 0{( 0{( 0{( 0{( 0{( 0{( 0 {( 0 {( 0 {( 0 {0{0{0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{ 0{0{) 0{) 0{) 0{000&0&0&0&0&00* 0* 0* 0* 0* 0* 0000&0&0& 0& 0& 0& 0& 0& 0& 0& 0& 0& 0& 0& 0&00<0x00000 04 04 04 0 0M90{Td+0V:Zp6YrAWuq ;d !"#$%&'()*,-./d 8Tln2XX:X _1142146986 MorrishowlX@lb`X`=`$`LY`d`<KKRRB*urn:schemas-microsoft-com:office:smarttagscountry-region8*urn:schemas-microsoft-com:office:smarttagstime8*urn:schemas-microsoft-com:office:smarttagsdate8*urn:schemas-microsoft-com:office:smarttagsCity9*urn:schemas-microsoft-com:office:smarttagsplace  0131522003DayHourMinuteMonthYear BJKVX\]hinow ?DEMK R g j ?F!$ 3333333333=J")?{  i q    1 7 k s O X o v &8AJq&<GK8Alen VodopijevecJadranka StojanovskiJadranka StojanovskiJadranka StojanovskiJadranka StojanovskiJadranka StojanovskiJadranka StojanovskiJadranka StojanovskiJadranka Stojanovskiuser"u|jF>jnE[+  JH{HZJK+ef=<{R!J< 0s1&0zΠ5&z*6>9X72na:R@!~n`<3wEZJK,MotZV{UD&X}s^'1_&z!rb54XJSc4(5eotZ7ej;*hW^qD^or[wEs`U4<}Zָ7}f`$k~b0B*hhh^h`OJQJo(hHh88^8`OJQJ^Jo(hHoh^`OJQJo(hHh  ^ `OJQJo(hHh  ^ `OJQJ^Jo(hHohxx^x`OJQJo(hHhHH^H`OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh7^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hHhhh^h`OJQJo(hHh88^8`OJQJ^Jo(hHoh^`OJQJo(hHh  ^ `OJQJo(hHh  ^ `OJQJ^Jo(hHohxx^x`OJQJo(hHhHH^H`OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh hh^h`hH.h P8^`PhH..h ^`hH...h x ^`xhH.... h  ^`hH ..... h  Xx^ `XhH ...... h  H^ `hH....... h 8^`8hH........ h `^``hH.........h9^`9o(.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.7^7`OJQJo(hH^`OJQJ^Jo(hHoS S ^S `OJQJo(hH# # ^# `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hHcc^c`OJQJ^Jo(hHo33^3`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH. ^`OJQJo(  ^`OJQJo(  pp^p`OJQJo(  @ @ ^@ `OJQJo(  ^`OJQJo(  ^`OJQJo(  ^`OJQJo(  ^`OJQJo(  PP^P`OJQJo( hhh^h`OJQJo(hHh88^8`OJQJ^Jo(hHoh^`OJQJo(hHh  ^ `OJQJo(hHh  ^ `OJQJ^Jo(hHohxx^x`OJQJo(hHhHH^H`OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hH ^`OJQJo("  ^`OJQJo("  pp^p`OJQJo("  @ @ ^@ `OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  PP^P`OJQJo("  hh^h`hH. P8^`PhH.. ^`hH... x ^`xhH....  ^`hH .....  Xx^ `XhH ......  H^ `hH.......  8^`8hH........  `^``hH.........hhh^h`OJQJo(hHh88^8`OJQJ^Jo(hHoh^`OJQJo(hHh  ^ `OJQJo(hHh  ^ `OJQJ^Jo(hHohxx^x`OJQJo(hHhHH^H`OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hH ^`OJQJo("  ^`OJQJo("  pp^p`OJQJo("  @ @ ^@ `OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  PP^P`OJQJo(" h ^`hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH.hT7^T`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH7^7`OJQJo(hH^`OJQJ^Jo(hHoS S ^S `OJQJo(hH# # ^# `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hHcc^c`OJQJ^Jo(hHo33^3`OJQJo(hHh7^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH7^7`OJQJo(hH^`OJQJ^Jo(hHoS S ^S `OJQJo(hH# # ^# `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hHcc^c`OJQJ^Jo(hHo33^3`OJQJo(hH^`OJPJQJ^Jo(-^`OJQJ^Jo(hHopp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHoPP^P`OJQJo(hH^`CJOJQJo(^`CJOJQJo(opp^p`CJOJQJo(@ @ ^@ `CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(PP^P`CJOJQJo(^`o(. ^`hH. pLp^p`LhH. @ @ ^@ `hH. ^`hH. L^`LhH. ^`hH. ^`hH. PLP^P`LhH.hhh^h`OJQJo(hH P8^`PhH.. ^`hH... x ^`xhH....  ^`hH .....  Xx^ `XhH ......  H^ `hH.......  8^`8hH........  `^``hH.........T7^T`OJQJo(hH^`OJQJ^Jo(hHopp^p`OJQJo(hH@ @ ^@ `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHoPP^P`OJQJo(hHh7^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hHh ^`hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH. ^`OJQJo("  ^`OJQJo("  pp^p`OJQJo("  @ @ ^@ `OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  PP^P`OJQJo(" 77^7`OJQJo(hH^`OJQJ^Jo(hHoS S ^S `OJQJo(hH# # ^# `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hHcc^c`OJQJ^Jo(hHo33^3`OJQJo(hHh7^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH7^7`OJQJo(hH^`OJQJ^Jo(hHoS S ^S `OJQJo(hH# # ^# `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hHcc^c`OJQJ^Jo(hHo33^3`OJQJo(hH7^7`OJQJo(hH^`OJQJ^Jo(hHoS S ^S `OJQJo(hH# # ^# `OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hH^`OJQJo(hHcc^c`OJQJ^Jo(hHo33^3`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH ^`OJQJo("  ^`OJQJo("  pp^p`OJQJo("  @ @ ^@ `OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  ^`OJQJo("  PP^P`OJQJo(" +6 :;p;; <x<<(==na:  7ez*`$k~9X7j5&!rb0Js^+J&X7}+eor0nE,M05e~n`<0JScwEsV{U4<}{HwE^q0*h='1_s1&7 @CJ OJQJ^Jo(" T7!^`OJQJ^Jo(hHo7"pp^p`OJQJo(hH08#@ @ ^@ `OJQJo(hH8$^`OJQJ^Jo(hHo 9%^`OJQJo(hHx9&^`OJQJo(hH9'^`OJQJ^Jo(hHoT:(PP^P`OJQJo(hH: @CJOJQJ^Jo(" $;G@CJOJQJ^Jo( |;G@CJOJQJ^Jo(" ; @CJOJQJ^Jo(" ,<G@CJOJQJ^Jo(" < @CJOJQJ^Jo( < @CJOJQJ^Jo( 4= @CJOJQJ^Jo(" = @CJOJQJ^Jo(" ""f`        *                 Vw@ &6*V:vRݴ~DR.G?jtحV+Vc/%E