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Chart Excel.Chart.80*Microsoft Excel Chart01 Chart Excel.Chart.80*Microsoft Excel Chart02 Chart Excel.Chart.80*Microsoft Excel Chart03 Chart Excel.Chart.80*Microsoft Excel Chart/ 00DTimes New Roman 0سس 0DTahomaew Roman 0سس 0" DArialew Roman 0سس 0"0DSymbolew Roman 0سس 0  @n?" dd@  @@`` h,LI  !#%'+/157;=?FDH )-39A   "$&(*,.02468:<>@BCEGI$"$͈aI 9"$<,j^E> $"$@lTVG7%n $$"$sM g "$M5&3>@ *$"$n@*Kgf 5c $@g4MdMd 0ܳ ppp@  g4:d:d 0ܳ p@ pp<4!d!dpL<4BdBdpL ? %O ==%Library web sites: a content analysisJadranka Stojanovski Ruer Boakovi Institute, Zagreb, Croatia http://library.irb.hr jadranka.stojanovski@irb.hr*q? outlinelibrary functions in the new environment library web sites - Why? general evaluation criteria Croatian library web space basic and critical content elements library web sites content analysis comparisions conclusion 4Traditional library functions in the new environmentHinformation selection information organization access to the information  Why evaluate?QUANTITY QUALITY anyone can put anything up on the Internet web resources rarely have editors and are not usually peer-reviewed there are no web standards+ web lacksborganization standards and governance quality control source information reliability and stability,web sites categoriesXreference / informational news entertainment business / marketing advocacy personal page  General criteria for evaluationhttp://info.lib.uh.edu/pr/v8/n3/smit8n3.html http://www.washburn.edu/mabee/reviews.html http://www.willamette.edu/webstation/wviews/crit.html http://diogenes.baylor.edu/Library/LIRT/lirtcrit.html   AuthorityGdoes the resource have some reputable organisation or expert behind it? does the author have standing in the field? can the author be contacted? are sources of information stated? is the information verifiable? URL clues!!! if no source is given for the information, the author does not appear to be an authority on the subjectPurpose / Audience&who and for what reasons will be using the library site? is the purpose clearly stated (to inform, educate, etc.)? are resources fulfilling the stated purpose? who are intended users? <HContent / Relevance$hauthority accuracy currency coverage objectivity uniqueness links to other resources quality of writingiHi Organization& logical organization - easy navigation navigation through the site should be intuitive, easy-to-understand and easy-to-survey getting lost in the links! user aids: link Back to homepage, Site Map, Search functions .'H'Design / Appearancefirst impression harmonization appropriate use of colors, textures, images, etc. attractiveness length distinctive character of the siteMaintenance / CurrencyWho will be responsible for the maintenance of a library site? Is there a development and growth plan? Is it necessary to establish a special protocol, rulebook etc., which will define the authority and the maintenance of the site? &Technology / Functionality / Usability'& no additional programs standard file formats tags have to provide an alternative text required computing environment "text only" version of the site searching interactivity users with seeing and hearing difficulties6@+ Y Size of the Croatian web space 8 basic elementsPgeneral information; contact information; library s online catalog; library services description; working hours; news; authority data; the last update data (currency); nHfGeneral information^address, telephone and fax numbers, e-mail general information on the library, the area it covers, user profile it s intended for, library s mission (mission statement) a note from a director/manager of the institution working hours info, the holidays on which the library is closed a part of a city map with instructions on how to get to the library (it is desirable to provide a bus or tram line) library s layout/blueprint (with a list of area, institution, or other related libraries) a guide through the library, multimedia if possible (images, video, sound) library s staff, with job descriptions, telephone numbers, and e-mail contact addresses, and possible links to home sites H-"I5KjGeneral informationvolunteering possibilities and conditions special collections library s publications (annual reports, catalogs, recent acquisitions) the history of the library and future plans statistical data (lending, Web site access, etc.) friends of the library (donors, financiers, due individuals etc., especially present in public libraries).&N@-M/ Online catalogues (OPAC)catalogs of the own collections of books, periodicals, and other library material; the list of the current periodicals, unless the periodicals are already included in catalogs (especially important for academic and special libraries); the bibliography of the works of its staff; other libraries catalogs; collective catalogs. JH-5#0!Internet resourceselectronic magazines, newspapers, books etc.; electronic text, articles archives (so-called preprint archives); online databases; projects associated with digital libraries; various digital collections (images, numerical data, video etc).bH-.A+@"Internet resourcesElectronic sources can additionally be divided according to: topics, scientific field; categories of users (children, young people, etc). The electronic sources divided according to topics can grow into the so-called subject gateways. The local information sources can also be added to this category: regional electronic information sources (city, province, state); government electronic information sources; online exhibitions.=@M@-@@-=MOE~4 #Library servicesacquisition  suggesting a new book, magazine, etc; lending  local, possibility of reservation; interlibrary loan; electronic information supply; Xeroxing; microfilming; special collections and the rules of usage; questions related to intellectual copyrights; the rules of usage of other libraries; services related to the Document Supply Centers; services for persons with disabilities; providing e-mail (public libraries); providing the Internet accessRH-4&V$Reference deskthe online reference collection (dictionaries, manuals, encyclopedia, address books, etc.); FAQ (frequently asked question)  on many levels, with various topics;  Ask the librarian (via e-mail, or appropriate forms).&H-5!%Education, instruction, helpinstructions and help for using the library itself (links to the Library Services); instructions and help for using the certain programs frequently used by users, such as Web browsers; instructions on the library s catalog browsing; instructions on the online databases browsing; instructions on the Internet browsing; information sources evaluation elements; instructions on citing the literature (on all media) in different formats; introduction to computers; learning and practicing materials, especially important for academic libraries (associated to the lesson plan and program);hJH-.1%N-& SearchingRsearching the library web site itself; searching the entire (or parts of the) web.SH-S'News^the news associated with library holdings, e.g. data on the arrival of magazines, notices on access to a new magazine or database; weakly schedule of lectures, seminars and other library/institution happenings; interesting facts and news relevant for the users of a library (new electronic magazines, a new database, an interesting article etc.); what s new in the library, e.g. a new area, new service, new materials; what s new on the web site (What s New Page), with the possible changes on the web site (the most recent information are stated first)  it is desirable to put the link to this page on the site s homepage! the schedule of happenings in a library, institution, region.&H-6"7#$Conclusions about Croatian web spaceearly stage of web sites development lack of financies lack of staff lack of continuous education of librarians lack of technical support no English translation offten false credibility (institutions!)(+Library web sites today (Brinkley, M. 1999)spromotional tool information about the library services guides and help facilities gateway to information resources)Library web sites tomorrow2seamlessly integration of all functions and services coherent  virtual services factors: changing world of information changing nature of library users 6Z?Z?*/The future library will have the same old goals0/$to provide access to the information, regardless of format, location, or subject; to facilitate access, through guides, training, and the way information is organised; to do so in an integrated manner such that services can be offered to users when and where they need them.H 1Q Q/  8 9 : ; < =>?@ABCDEFGHIJKLMNO P!Q" ` ̙33` ` ff3333f` 333MMM` f` f` 3>?" dd@(?" dd@   " @ ` n?" dd@  @@``PR    @ ` ` p>> i(    6' `  B Click to edit Master title style!  0$( 0  RClick to edit Master text styles Second level Third level Fourth level Fifth level!      0( ``  =*  0(    i+*Jadranka Stojanovski, LIDA 2001, Dubrovnik,,  0D) `   ?*H  0޽h ? ̙33\0 @(    0drj P   j =*   0rj    j ?* d  c $ ?  j  0$sj  @ j RClick to edit Master text styles Second level Third level Fourth level Fifth level!      6sj `P  j =*   6sj `  j ?* H  0޽h ? ̙33 0D4(  D D 0pj P   j =*  D 0Dqj    j ?*  D 6qj `P  j =*  D 6rj `  j ?* H D 0޽h ? ̙33   P(  l  C dujp k l  C ujP `   k H  0޽h ? ̙33   `d( K@ dl d C Dwj`  k l d C Ik0 k H d 0޽h ? ̙33  p((  (l ( C DJk   l ( C Jk   H ( 0޽h ? ̙33   `( WX `l ` C Kk`  k l ` C dKk0 k H ` 0޽h ? ̙33   ( 0@8 l  C Mk`  k l  C Nk0 k H  0޽h ? ̙33   ( 0 l  C Nk`  k l  C $Ok0 k H  0޽h ? ̙33  <(  <l < C Ok`  k l < C DPk0 k H < 0޽h ? ̙33  08( K@ 8l 8 C Qk`  k l 8 C $Rkp k H 8 0޽h ? ̙33  P (   l  C Sk`  k l  C Tk0 k H  0޽h ? ̙33  p( 0ML l  C k`  k l  C $k0 k H  0޽h ? ̙33   ( i?  l  C k`  k l  C Dk0 k H  0޽h ? ̙33  ,( =( ,l , C k`  k l , C k0 k H , 0޽h ? ̙33  0(  0l 0 C dk`  k l 0 C k0 k H 0 0޽h ? ̙33  4( i 4l 4 C k`  k l 4 C Dk k H 4 0޽h ? ̙33  h((  hl h C $k`   | h0 0A ?  H h 0޽h ? ̙33  0l(  ll l C k`   l l C Dk0  H l 0޽h ? ̙33  Pp(  pl p C Lk`   l p C p   H p 0޽h ? ̙33  pt$( 8:m tr t S `  k r t S   k H t 0޽h ? ̙33p  ( w  x  <A ?? H  0޽h ? ̙33  |$(  |r | S $`   r | S 0  H | 0޽h ? ̙33p  (  x  <A ??5 H  0޽h ? ̙33  (  l  C `   l  C   H  0޽h ? ̙33  $(  r  S d`   r  S   H  0޽h ? ̙33p  0( ,  x  <A ??B  H  0޽h ? ̙33  P( 00 l  C dk`  ! l  C t$!` ! H  0޽h ? ̙33  p(  l  C '!`  ! l  C t'!0 ! H  0޽h ? ̙33p  ( w  x  <A ??  H  0޽h ? ̙33  (   l  C (!`   l  C T)! ! H  0޽h ? ̙33  (  l  C *!`  ! l  C 4+!0 ! H  0޽h ? ̙33  (  l  C ,!`  ! l  C -!0 ! H  0޽h ? ̙33p  ( 5 x  <A ??  H  0޽h ? ̙33   ( 5 l  C oj`  j l  C $pj0 j H  0޽h ? ̙33   @(  l  C T/!`  ! l  C /! ! H  0޽h ? ̙33 ! `(  l  C !`  ! l  C T!0 ! H  0޽h ? ̙33 " (  l  C t!`  ! l  C Է!0 ! H  0޽h ? ̙330 H@`(  R  3    kF  C vj @  k It is necessary to clearly state the purpose, mission and aims of the site. The user expects information to be presented in an appropriate way. The purpose of the site (to teach, inform, encourage discussion, entertain etc.) must clearly be stated. The users needs must be considered and users must be given support in learning and research. The site should acknowledge the differences between the users, their level of expertise, kind of information they re looking for, their experience with other systems and our own, the quality of their equipment and access speed. The ways in which users are categorized should be considered: e. g. the faculty, students, administration or children, adolescents and adults etc. *@H  0޽h ? ̙330 W(  R  3    k  C k @  k e3Is the information accurate, current and unbiased when checked against other sources? The site should provide an adequate uniqueness, coverage and integrity of the topic, which should also have a value for the indended users of the site. The selected links should be annotated (descriptive summaries), and their content complementary to the site content. It is importante to offer links to additional information sources dealing with the same or similar topic also. The stated data need to be tested and correct. Information sources need to be clearly stated.44H  0޽h ? ̙33^0 $(  $R $ 3    k $ C $k @  k This is certainly the trickiest part of the job: how to organize the site in the way that the user could make use of the provided material in an easy and simple way? Links shouldn t lead to many different levels and in that way cause the user to get  lost and make it harder for the user to return to the start page. A@BH $ 0޽h ? ̙33*0 @@z(  @R @ 3    k @ C DSk @  k tExaming the URL can give clues to the authority of a source. For instance a tilde  ~ usually indicates a personal web directory, rather than part of the organisation s official web siteH @ 0޽h ? ̙330 zL(  LR L 3    k L C k @  k  Every single page should include not only the creation date of the provided materials, but also the date of its placing on the Web and the date of the most recent change. In case there are links to other sites on the site, they should also be checked and up-to-date. H L 0޽h ? ̙33 0   P0 ( `Z@\@ PR P 3      P C k @   > | In order to make the library Web site available to the wide circle of users, we must consider the technology that we ll be using. The use of information shouldn t require additional programs. HTML should by all means be controlled, with respect to all the rules, For multimedia contents, standard formats should be used (e.g. jpg and gif for images and mp3 for sound). <ALT> tags for images have to provide an alternative text. The site should be designed to work well with the latest IE version and fast bandwith as with Netscape or Lynx and slow modem conection. It is useful to offer "text only" version of the site, for the users with very slow Internet connections. This is particularly important if the site contains many images. The site must not demand any special skills and knowledge from the user. If we re demanding additional programs (plug-in), that should clearly be stated and followed by additional brief instructions. A useful search engine should be provided, with intuitive interface, and standard operators and ranking features. The site map or some sort of ogragisational scheme with browsing possibilities should be provided.. We must take great care for the users with seeing and hearing difficulties. There are very clear and available rules on how to make the Web pages available to the users of that kind. HI           H P 0޽h ? ̙33& 0 Tv(  TR T 3    k T C Dk @  k HGraphic elements should be used very carefully, and we recommend graphic elements not larger than 20-30 kb. We must also watch out that the loading of certain documents doesn t require additional programs and additional technical knowledge from the user. The balance between text and images has to be established. The images used must be relevant and match the content, and the design should be recognizable. The text should be easily read, and under no conditions should be interrupted by images, or obstructed by backgrounds. The letters, colors, backgrounds, titles, should be used consistently. There should also be the corresponding  white space free of both text and images. If the site is made so that it looks good only with appropriate browsers, this must be stated on the site. Although today MS Internet Explorer is used on a regular basis, it simply isn t decent to prevent a Netscape user in browsing the Web site.  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