Pregled bibliografske jedinice broj: 1277668
The significance of cross-cultural barriers in organizational communication
The significance of cross-cultural barriers in organizational communication // Zbornik Veleučilišta u Rijeci / Journal of the Polytechnic of Rijeka, 11 (2023), 1; 235-246 doi:10.31784/zvr.11.1.13 (međunarodna recenzija, pregledni rad, znanstveni)
CROSBI ID: 1277668 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
The significance of cross-cultural barriers in organizational
communication
Autori
Gašpar, Martina ; Podrug, Najla ; Aleksić, Ana
Izvornik
Zbornik Veleučilišta u Rijeci / Journal of the Polytechnic of Rijeka (1848-1299) 11
(2023), 1;
235-246
Vrsta, podvrsta i kategorija rada
Radovi u časopisima, pregledni rad, znanstveni
Ključne riječi
cross-cultural ; communication barriers ; organizational communication ; intercultural competences
Sažetak
In global, multinational or multicultural organizations, cross-cultural communication barriers can have a significant effect on the efficiency of organizational communication. Communication barriers can consequently lead to conflicts within organization, the creation of various power groups, misunderstandings with stakeholders and profit loss. The aim of this paper is to present how language differences, nonverbal misinterpretations, assumption of similarity, preconceptions and stereotypes, tendency to evaluate and high anxiety affect managers and employees in cross-cultural context. Developing intercultural competences is regarded as the solution to overcoming the above mentioned barriers, and the role of education, emotional intelligence and the development of reliable digital toolsis emphasized.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija
POVEZANOST RADA
Ustanove:
Ekonomski fakultet, Zagreb,
Sveučilište u Dubrovniku
Citiraj ovu publikaciju:
Časopis indeksira:
- Web of Science Core Collection (WoSCC)
- Emerging Sources Citation Index (ESCI)
