Pregled bibliografske jedinice broj: 1262599
IMPORTANCE OF NONVERBAL COMMUNICATION IN SALES
IMPORTANCE OF NONVERBAL COMMUNICATION IN SALES // Vallis Aurea – 8th International Conference / Katalinić, Branko (ur.).
Požega, 2022. str. 451-459 (poster, međunarodna recenzija, cjeloviti rad (in extenso), znanstveni)
CROSBI ID: 1262599 Za ispravke kontaktirajte CROSBI podršku putem web obrasca
Naslov
IMPORTANCE OF NONVERBAL COMMUNICATION IN SALES
Autori
Šostar, Marko ; Chandrasekharan Haripriya, Arunchand ; Rakušić, Ivana
Vrsta, podvrsta i kategorija rada
Radovi u zbornicima skupova, cjeloviti rad (in extenso), znanstveni
Skup
Vallis Aurea – 8th International Conference
Mjesto i datum
Požega, Hrvatska, 08.09.2022. - 10.09.2022
Vrsta sudjelovanja
Poster
Vrsta recenzije
Međunarodna recenzija
Ključne riječi
Communication skills, Verbal and nonverbal communication
Sažetak
A salesperson's communication skills are an important part of selling. If we have a skilled negotiator, the power of persuasion will lead to the sale of a product or service. Verbal communication is important, while non-verbal communication in sales is the key to sales success. Some people are born with persuasion and communication skills while in most cases communication can be practiced and learned. The conducted research shows the importance of non-verbal communication in sales and how it affects consumers and their attitudes.
Izvorni jezik
Engleski
Znanstvena područja
Ekonomija, Psihologija, Interdisciplinarne društvene znanosti
