Naslov
Process analysis and mapping of stakeholders in care as a necessary step towards optimal care for children with complex needs

Autori
Lukačević Lovrenčić, Iva ; Musil, Vera ; Mujkić, Aida ; Džakula, Aleksandar

Vrsta, podvrsta i kategorija rada
Sažeci sa skupova, sažetak, stručni

Izvornik
21st Congress of European Union for School and University Health and Medicine „School and adolescent health priorities: Rethinking- Redefining-Responding“ and 6th Croatian congress of school and university medicine “Zdravstvena zaštita studentske populacije” Book of Abstracts / - , 2022, 62-62

Skup
21st Congress of European Union for School and University Health and Medicine „School and adolescent health priorities: Rethinking- Redefining-Responding“ and 6th Croatian congress of school and university medicine “Zdravstvena zaštita studentske populacije”

Mjesto i datum
Split, Hrvatska, 29.09.2022. - 02.10.2022

Vrsta sudjelovanja
Predavanje

Vrsta recenzije
Međunarodna recenzija

Ključne riječi
children with complex needs, integration, coordination, process analysis, mapping

Sažetak
In children with complex needs, the primary circle of care includes parents/caregivers, health care, social care, and (pre)school system, local community, and non-governmental organizations. The necessity of integration and coordination of this wide range of stakeholders of different profiles was recognized not only by children, families, and stakeholders in care but also by the European Academy of Paediatrics. To achieve this, all elements, steps, and stakeholders in the care process must be clearly defined, and their relationship, temporal and spatial dynamics in the real context analysed. The methodology of analysis and mapping of care processes and stakeholders is very timely and based on Donabedian's model of quality, which defines inputs, processes, and outcomes of care. For example, under the guidance of the PUB HUB program of the School of Medicine in Zagreb, the methodology of mapping processes and needs was used throughout the European Commission's "Health infrastructure mapping - Slovenia, Croatia, Bulgaria" project, and served, per European request, as a guide for the new Croatian strategic framework for health. Care processes are shaped by the interrelationship, temporal, and spatial dynamics of inputs (people, equipment, space) in real, and - for each child and stakeholder - specific socioeconomic, infrastructural, and technicaladministrative contexts. Mapping analyses the process of care following the child’s needs and the care stakeholders’ availability, accessibility, and capacity to respond to the child's complex needs in a 24/7/365 timeframe. Thus, gaps in care which result in a child's unmet needs can be identified. This forms the basis for a deeper cause-and-effect analysis that enables the planning and implementation of quality and child- specific interventions, which are feasible for stakeholders. The stakeholders involved in care for a child with complex needs should cooperate in a timely, integrated and coordinated multidisciplinary manner, basing their decisions on the specific needs of the child. Achieving this goal must begin with creating a clear map of processes and interrelationships within the care system through the 24/7/365 timeframe.

Izvorni jezik
Engleski

Znanstvena područja
Javno zdravstvo i zdravstvena zaštita

POVEZANOST RADA