Pretražite po imenu i prezimenu autora, mentora, urednika, prevoditelja

Napredna pretraga

Pregled bibliografske jedinice broj: 1188055

Internal communication and employee satisfaction in hospitality


Čuić Tanković, Ana; Bilić, Ivana; Brajković, Iva
Internal communication and employee satisfaction in hospitality // Management, 27 (2022), 1; 1-16 doi:10.30924/mjcmi.27.1.1 (međunarodna recenzija, članak, znanstveni)


CROSBI ID: 1188055 Za ispravke kontaktirajte CROSBI podršku putem web obrasca

Naslov
Internal communication and employee satisfaction in hospitality

Autori
Čuić Tanković, Ana ; Bilić, Ivana ; Brajković, Iva

Izvornik
Management (1331-0194) 27 (2022), 1; 1-16

Vrsta, podvrsta i kategorija rada
Radovi u časopisima, članak, znanstveni

Ključne riječi
job satisfaction ; communication with superiors ; communication with colleagues ; hospitality industry

Sažetak
The purpose of this paper is to investigate the influence of communication, divided into communication with superiors and with colleagues, on employee job satisfaction in the hospitality industry. To accomplish the proposed goals, the study uses survey data from employees of two hotels with the same rating that are part of the same chain. The PLS-SEM method was used for the research model. Consistent with the predictions and based upon empirical evidence of an on-site survey, the results indicate that communication with superiors and with colleagues has a positive influence on employee job satisfaction.

Izvorni jezik
Engleski

Znanstvena područja
Ekonomija



POVEZANOST RADA


Projekti:
NadSve-Sveučilište u Rijeci-ZIP-UNIRI-116-4-19 - Komunikacijske vještine turističkih djelatnika: samoprocjena, meke vještine, samopoštovanje i poduzetničke namjere (Čuić Tanković, Ana, NadSve - Odluka o izboru i financiranju ZIP UNIRI znanstvenih projekata u akademskoj godini 2019/2020) ( CroRIS)

Ustanove:
Ekonomski fakultet, Split,
Fakultet za menadžment u turizmu i ugostiteljstvu, Opatija

Profili:

Avatar Url Ivana Bilić (autor)

Avatar Url Ana Čuić Tanković (autor)

Poveznice na cjeloviti tekst rada:

Pristup cjelovitom tekstu rada doi hrcak.srce.hr

Citiraj ovu publikaciju:

Čuić Tanković, Ana; Bilić, Ivana; Brajković, Iva
Internal communication and employee satisfaction in hospitality // Management, 27 (2022), 1; 1-16 doi:10.30924/mjcmi.27.1.1 (međunarodna recenzija, članak, znanstveni)
Čuić Tanković, A., Bilić, I. & Brajković, I. (2022) Internal communication and employee satisfaction in hospitality. Management, 27 (1), 1-16 doi:10.30924/mjcmi.27.1.1.
@article{article, author = {\v{C}ui\'{c} Tankovi\'{c}, Ana and Bili\'{c}, Ivana and Brajkovi\'{c}, Iva}, year = {2022}, pages = {1-16}, DOI = {10.30924/mjcmi.27.1.1}, keywords = {job satisfaction, communication with superiors, communication with colleagues, hospitality industry}, journal = {Management}, doi = {10.30924/mjcmi.27.1.1}, volume = {27}, number = {1}, issn = {1331-0194}, title = {Internal communication and employee satisfaction in hospitality}, keyword = {job satisfaction, communication with superiors, communication with colleagues, hospitality industry} }
@article{article, author = {\v{C}ui\'{c} Tankovi\'{c}, Ana and Bili\'{c}, Ivana and Brajkovi\'{c}, Iva}, year = {2022}, pages = {1-16}, DOI = {10.30924/mjcmi.27.1.1}, keywords = {job satisfaction, communication with superiors, communication with colleagues, hospitality industry}, journal = {Management}, doi = {10.30924/mjcmi.27.1.1}, volume = {27}, number = {1}, issn = {1331-0194}, title = {Internal communication and employee satisfaction in hospitality}, keyword = {job satisfaction, communication with superiors, communication with colleagues, hospitality industry} }

Časopis indeksira:


  • Web of Science Core Collection (WoSCC)
    • Emerging Sources Citation Index (ESCI)
  • Scopus


Citati:





    Contrast
    Increase Font
    Decrease Font
    Dyslexic Font